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Amazon Simple Email Service
Developer Guide

Appendix: Create a Deliverability Dashboard

Bounce and complaint rates can have a negative impact on your sender reputation. This makes it less likely that the emails you send through Amazon SES will reach your recipients' inboxes. Additionally, if your bounce or complaint rate is too high, we may have to suspend your Amazon SES account to protect other users.

For these reasons, it is essential that you have a process to remove email addresses that bounced or complained from your recipient list. This section describes a sample tracking dashboard that you can use to track bounces and complaints using other AWS services. You can customize this solution to meet your specific needs.

Note

This solution is not supported by AWS Support.

There are several steps required to create and deploy this dashboard:

When complete, the dashboard will resemble the example shown in the following image.