AWS::Connect::Queue

Contains information about a queue.

Syntax

To declare this entity in your AWS CloudFormation template, use the following syntax:

JSON

{
  "Type" : "AWS::Connect::Queue",
  "Properties" : {
      "Description" : String,
      "HoursOfOperationArn" : String,
      "InstanceArn" : String,
      "MaxContacts" : Integer,
      "Name" : String,
      "OutboundCallerConfig" : OutboundCallerConfig,
      "QuickConnectArns" : [ String, ... ],
      "Status" : String,
      "Tags" : [ Tag, ... ]
    }
}

YAML

Type: AWS::Connect::Queue
Properties:
  Description: String
  HoursOfOperationArn: String
  InstanceArn: String
  MaxContacts: Integer
  Name: String
  OutboundCallerConfig: 
    OutboundCallerConfig
  QuickConnectArns: 
    - String
  Status: String
  Tags: 
    - Tag

Properties

Description

The description of the queue.

Required: No

Type: String

Minimum: 1

Maximum: 250

Update requires: No interruption

HoursOfOperationArn

The Amazon Resource Name (ARN) of the hours of operation.

Required: Yes

Type: String

Pattern: ^arn:aws[-a-z0-9]*:connect:[-a-z0-9]*:[0-9]{12}:instance/[-a-zA-Z0-9]*/operating-hours/[-a-zA-Z0-9]*$

Update requires: No interruption

InstanceArn

The identifier of the Amazon Connect instance.

Required: Yes

Type: String

Pattern: ^arn:aws[-a-z0-9]*:connect:[-a-z0-9]*:[0-9]{12}:instance/[-a-zA-Z0-9]*$

Update requires: No interruption

MaxContacts

The maximum number of contacts that can be in the queue before it is considered full.

Required: No

Type: Integer

Minimum: 0

Update requires: No interruption

Name

The name of the queue.

Required: Yes

Type: String

Minimum: 1

Maximum: 127

Update requires: No interruption

OutboundCallerConfig

The outbound caller ID name, number, and outbound whisper flow.

Required: No

Type: OutboundCallerConfig

Update requires: No interruption

QuickConnectArns

The Amazon Resource Names (ARN) of the of the quick connects available to agents who are working the queue.

Required: No

Type: Array of String

Minimum: 1

Maximum: 50

Update requires: No interruption

Status

The status of the queue.

Required: No

Type: String

Allowed values: ENABLED | DISABLED

Update requires: No interruption

Tags

The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

Required: No

Type: Array of Tag

Maximum: 50

Update requires: No interruption

Return values

Ref

When you pass the logical ID of this resource to the intrinsic Ref function, Ref returns the queue name. For example:

{ "Ref": "myQueueName" }

For more information about using the Ref function, see Ref.

Fn::GetAtt

The Fn::GetAtt intrinsic function returns a value for a specified attribute of this type. The following are the available attributes and sample return values.

For more information about using the Fn::GetAtt intrinsic function, see Fn::GetAtt.

QueueArn

The Amazon Resource Name (ARN) of the queue.

Type

The type of queue.