What is AWS Incident Detection and Response?
AWS Incident Detection and Response is an add-on to
AWS Enterprise Support
Improved visibility: AWS works with you to define critical metrics and alarms to provide improved visibility into the application and infrastructure layers of your workloads.
Early issue detection: AWS Incident Managers monitor your onboarded workloads 24x7 to detect critical incidents.
Faster resolution: Recover faster from disruptions through rapid engagement with AWS experts using jointly defined response plans and runbooks.
Reduced potential for failure: Proactively mitigate issues by improving the architecture and operations of your workloads with best practice guidance from AWS.