Acknowledging a machine abnormality - Amazon Monitron

Acknowledging a machine abnormality

After receiving a notification, the admin user or technician must acknowledge it. Acknowledging the notification lets other users know that the issue has been noted and that action will be taken.

To view and acknowledge a machine abnormality

  1. From the Assets list, choose the asset that is reporting an abnormality.

  2. To view the issue, choose the position with the abnormality.

    Sensor measurements that show the anomaly are displayed.

  3. (Optional, mobile app only) To view the measurement chart in landscape mode, choose the expand icon ( ).

  4. Choose Acknowledge.

    The status of the asset changes to Maintenance.