Resetting the Ethernet gateway to factory settings - Amazon Monitron
Resetting the Ethernet gateway to factory settings (option 1)Resetting the Ethernet gateway to factory settings (option 2)

Amazon Monitron will no longer be open to new customers starting October 31, 2024. If you would like to use the service, sign up prior to that date. Existing customers can continue to use the service as normal. For capabilities similar to Amazon Monitron, see our blog post.

Resetting the Ethernet gateway to factory settings

If you re-use a gateway that was deleted from Amazon Monitron, use the commissioning button to reset the gateway to factory settings. This prepares the gateway to be used again for Amazon Monitron.

Resetting the Ethernet gateway to factory settings (option 1)

  1. Unplug the Ethernet cable from the gateway.

  2. Hold down the Config button.

  3. Plug the Ethernet cable back into the gateway.

    When the LED lights start slowly blinking, alternating orange and blue, release the Config button. The gateway is reset.

Resetting the Ethernet gateway to factory settings (option 2)

  1. Hold down the Config button.

  2. Press the reset button.

  3. When the led lights start slowly blinking, alternating orange and blue, release both buttons.