Troubleshooting Bluetooth pairing - Amazon Monitron

Troubleshooting Bluetooth pairing

You may find yourself attempting to pair your iOS mobile device with a gateway that it has already paired with. This could happen because the gateway has changed locations, or because the general configuration of your Monitron site has been altered.

In that case, tell your iOS device to "forget" its Bluetooth connection with the gateway.

To unpair a gateway from your device:

  1. On your iOS device, choose Settings.

  2. On your Settings screen, choose Bluetooth.

  3. On the Bluetooth screen, choose the information icon next to the name of your Monitron Gateway.

  4. On the next screen, choose Forget This Device.