Connecting Box to Amazon Q Business

Box is a cloud storage service that offers file hosting capabilities. You can connect your Box instance to Amazon Q Business—using either the AWS Management Console, CLI, or the CreateDataSource API—and create an Amazon Q web experience.

Topics

• Known limitations for the Box connector

• Box connector overview

• Prerequisites for connecting Amazon Q Business to Box

• Connecting Amazon Q Business to Box using the console

• Connecting Amazon Q Business to Box using APIs

• How Amazon Q Business connector crawls Box ACLs

• Box data source connector field mappings

• IAM role for Box connector

Learn more

• For an overview of the Amazon Q web experience creation process using IAM Identity Center, see Configuring an application using IAM Identity Center.

• For an overview of the Amazon Q web experience creation process using AWS Identity and Access Management, see Configuring an application using IAM.

• For an overview of connector features, see Data source connector concepts.

• For information about connector configuration best practices, see Connector configuration best practices.

Known limitations for the Box connector

The Amazon Q Box connector has the following known limitations:

• Crawling data from external folders is not supported.

• When Access Control Lists (ACLs) are enabled, the "Sync only new or modified content" option is not available due to Box API limitations. We recommend using "Full sync" or "New, modified, or deleted content sync" modes instead, or disable ACLs if you need to use this sync mode.