Customizing an Amazon Q Business web experience - Amazon Q Business
Overview

Customizing an Amazon Q Business web experience

Creating an Amazon Q Business application environment automatically creates a web experience with a shareable URL. Amazon Q offers customization options for your web experience, allowing you to align the interface with your organization's branding and user needs. This guide will walk you through the process of customizing text elements, visual themes, and some accessibility features, helping you create a more suited experience for your users.

Note

As of Oct 31, 2024, once you have created a new Amazon Q Business application environment, the default web experience will allow users to interact directly with the LLM to get answers from its general knowledge or uploaded file content (available to Pro users only), even if the Admin has not yet connected any enterprise data sources.

For existing application environments, the Allow direct access to LLM setting will remain as previously configured. For new application environments, the Allow direct access to LLM setting will be enabled by default, though Admins can still disable this if desired.

You can customize a web experience by using either the AWS Management Console or the Amazon Q API. These customizations persist even in Amazon Q embedded. You can perform these customizations using either the AWS Management Console or the Amazon Q API (available via the AWS SDK, REST API, and AWS CLI).

If you use the API, customizing your Amazon Q Business can involve a combination of the following API operations.

Topics

Customization overview

Creating an Amazon Q Business application environment automatically generates a web experience with a shareable URL. Before sharing this URL, you can customize various elements:

  • Title and subtitle

  • Welcome message

  • Sample prompts

  • Logo and favicon

  • Colors and fonts