Troubleshooting your Amazon Q BusinessDrupal connector
The following table provides information about error codes you may see for the Drupal connector and suggested troubleshooting actions.
| Error code | Error message | Suggested resolution |
|---|---|---|
| DPL-5001 | Invalid userName or password while validating credentials. | Provide valid values for the userName and password. |
| DPL-5002 | Invalid userName or password while validating OAuth credentials. | Provide valid userName and password. |
| DPL-5003 | Invalid clientId or clientSecret while validating OAuth credentials. | Provide valid clientId and clientSecret. |
| DPL-5100 | Empty/null host URL | The hostUrl should not be null or empty. |
| DPL-5101 | Null/empty username. | Provide a valid userName. |
| DPL-5102 | Null/empty password. | Provide a valid password. |
| DPL-5103 | Null/empty ClientId. | Provide a valid clientId. |
| DPL-5104 | Null/empty Client Secret. | Provide a valid clientSecret. |
| DPL-5105 | Incorrect auth type in the repositoryAdditionalProperties. | The authType should be basicAuth or OAuth2. |
| DPL-5106 | Null/empty auth type in the repositoryAdditionalProperties. | The authType should not be null or empty. |
| DPL-5107 | Null/empty Repository Configurations. | The repositoryConfigurations should not be null or empty. |
| DPL-5108 | Only String, String List, Date and Long formats are supported for the indexFieldType in all the field mappings. | Provide the supported format only for the indexFieldType in all the fieldMappings. |
| DPL-5109 | Not able to read the file from the S3 bucket location. | Check if valid JSON file is provided in the repositoryAdditionalProperties. |
| DPL-5110 | Invalid Profile Name provided. | Provide a valid s3ProfileName in the repositoryAdditionalProperties. For example, default |
| DPL-5111 | Null/empty Profile Name. | The s3ProfileName should not be null/empty in the repositoryAdditionalProperties. |
| DPL-5112 | Invalid URI found during address validation. | Provide a valid hostUrl. |
| DPL-5131 | Null/empty ContentTypes/BlockTypes in contentDefinitions. | Provide value for the contentType or blockType in contentDefinitions. |
| DPL-5132 | Null/empty/unknown field definitions in the contentDefinitions. | The fieldDefinition should be an empty array only. |
| DPL-5133 | Invalid field definitions in the contentDefinitions. | In the contentDefinitions, the fieldDefinition should be a json array only having machineName and type fields. |
| DPL-5134 | Null/empty value found for the machineName in the fieldDefinition. | Provide value for the machineName in the fieldDefinition. |
| DPL-5135 | Null/empty value found for the type in the fieldDefinition. | Provide value for the type in the fieldDefinition. |
| DPL-5136 | Invalid isCrawlComments value. | isCrawlComments should be a boolean value true or false. |
| DPL-5137 | Invalid isCrawlFiles value. | isCrawlFiles should be a boolean value true or false. |
| DPL-5138 | The machineName is not found in the fieldDefinition. | Define the machineName as key in the fieldDefinition. |
| DPL-5139 | The type is not found in the fieldDefinition. | Define the type as key in the fieldDefinition. |
| DPL-5151 | Invalid inclusion file name patterns | Provide valid regex pattern in the inclusionFileNamePatterns. |
| DPL-5152 | Invalid exclusion file name patterns. | Provide valid regex pattern in the exclusionFileNamePatterns. |
| DPL-5153 | Invalid Article title inclusion patterns. | Provide valid regex pattern in the articleTitleInclusionPatterns. |
| DPL-5154 | Invalid Article title exclusion patterns. | Please provide valid regex pattern in the articleTitleExclusionPatterns. |
| DPL-5155 | Invalid Page title inclusion filter patterns. | Provide valid regex pattern in the pageTitleInclusionPatterns. |
| DPL-5156 | Invalid Page title exclusion filter patterns. | Provide valid regex pattern in the pageTitleExclusionPatterns. |
| DPL-5157 | Invalid Custom Content title inclusion filter patterns. | Provide valid regex pattern in the customContentTitleInclusionPatterns. |
| DPL-5158 | Invalid Custom Content title exclusion filter patterns. | Provide valid regex pattern in the customContentTitleExclusionPatterns. |
| DPL-5159 | Invalid Basic Block title inclusion filter patterns. | Provide valid regex pattern in the basicBlockTitleInclusionPatterns. |
| DPL-5160 | Invalid Basic Block title exclusion filter patterns. | Provide valid regex pattern in the basicBlockTitleExclusionPatterns. |
| DPL-5161 | Invalid Custom Block title inclusion filter patterns. | Provide valid regex pattern in the customBlockTitleInclusionPatterns. |
| DPL-5162 | Invalid Custom Block title exclusion filter patterns. | Provide valid regex pattern in the customBlockTitleExclusionPatterns. |
| DPL-5200 | IO Exception occurred while reading contents from Drupal. | Refer to the log for more details. |
| DPL-5201 | Please try again later. Unknown exception occurred. | Unknown exception occurred. Refer to the log for more details. |
| DPL-5202 | Issue occurred while initializing Views with acl info in the cache for content entity: | Issue with Views. Refer to the log for more details. |
| DPL-5203 | Drupal Configuration found null during change access token of OAuth authentication. | Issue with OAuth Authentication. Refer to the log for more details. |
| DPL-5204 | The generated access token is empty or null. Issue occurred while generating access token. | Access token should not be null/empty. Provide valid access token and try. If still issue exists, refer to the log for more details. |
| DPL-5205 | User info with the given userName do not exist. | Verify the provided userName and correct it. |
| DPL-5206 | The api response has empty data element. | Check the logs for details about empty response body. |
| DPL-5207 | Either no records found or some issue with View filter criteria for content entity: | Refer to the log for more details. |
| DPL-5500 | Drupal connection successful. | Drupal connection successful. |
