Key terms for Amazon Q Business guardrails and chat controls

The following are key terms you should know to understand guardrails in Amazon Q Business:

• Enterprise data – Data connected to your application using either an Amazon Q Business connector, direct document upload, or through an Amazon Kendra retriever.

• Model knowledge – The underlying knowledge outside your enterprise data that your large language model (LLM) is trained on.

• Topic – An admin user defined natural language topic.

• Global controls – Application level controls for controlling the sources that your application uses to generate responses (model knowledge and enterprise data, or enterprise data only). Global controls also define and control blocked phrases within your application.

• Topic controls – Topic-specific controls to determine the web application's behavior when it encounters a mention of a blocked topic by an end user.

• Rules – An application behavior logic configured to manage a controlled topic for a particular group of users.