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Troubleshooting the Amazon Q Business app for Microsoft Teams

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Troubleshooting the Amazon Q Business app for Microsoft Teams - Amazon Q Business
My admin has enabled the Amazon Q Business app for Microsoft Teams (Teams), but I'm unable to login.

Try having a conversation on your Amazon Q web experience first and then try Teams again. If this doesn't work, then contact your Amazon Q admin or IT department.

I am getting a "Can't access document" error.

This happens when a document uses an unsupported format from which Amazon Q app is unable to pull relevant data to provide a helpful response. If you encounter this error and would like your file format to be supported, please submit feedback via the feedback button.

Amazon Q doesn't respond helpfully or doesn't use the context of the document I added.

Try starting a new chat and adding the document again. If it still does not work, contact your Amazon Q Business admin for further support.

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