Amazon Q BusinessSalesforce Online data source connector field mappings

To improve retrieved results and customize the end user chat experience, Amazon Q Business enables you to map document attributes from your data sources to fields in your Amazon Q index.

Amazon Q offers two kinds of attributes to map to index fields:

• Reserved or default – Reserved attributes are based on document attributes that commonly occur in most data. You can use reserved attributes to map commonly occurring document attributes in your data source to Amazon Q index fields.

• Custom – You can create custom attributes to map document attributes that are unique to your data to Amazon Q index fields.

When you connect Amazon Q to a data source, Amazon Q automatically maps specific data source document attributes to fields within an Amazon Q index. If a document attribute in your data source doesn't have a attribute mapping already available, or if you want to map additional document attributes to index fields, use the custom field mappings to specify how a data source attribute maps to an Amazon Q index field. You create field mappings by editing your data source after your application and retriever are created.

To learn more about document attributes and how they work in Amazon Q, see Document attributes and types in Amazon Q.

Important

Filtering using document attributes in chat is only supported through the API.

The Amazon Q Salesforce connector supports the following entities and the associated reserved and custom attributes.

Note

You can map any Salesforce field to the document title or document body Amazon Q reserved/default index fields.

Account

Amazon Q supports crawling Salesforce Online Accounts and offers the following account field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
createdAt	_created_at	Default	Date
updatedAt	_last_updated_at	Default	Date
authors	_authors	Default	String list
lastModifiedBy	sf_last_modified_by	Custom	String
shippingCity	sf_shipping_city	Custom	String
shippingCountry	sf_shipping_country	Custom	String
shippingState	sf_shipping_state	Custom	String
website	sf_website	Custom	String
industry	sf_industry	Custom	String
accountSource	sf_account_source	Custom	String
billingCity	sf_billing_city	Custom	String
billingCountry	sf_billing_country	Custom	String
billingState	sf_billing_state	Custom	String
createdBy	sf_created_by	Custom	String
lastActivityDate	sf_last_activity_date	Custom	Date
parentId	sf_parent_id	Custom	String
typeValue	sf_type_value	Custom	String
billingStreet	sf_billing_street	Custom	String
billingPostalCode	sf_billing_postal_code	Custom	String
billingLatitude	sf_billing_latitude	Custom	String
billingLongitude	sf_billing_longitude	Custom	String
billingGeocodeAccuracy	sf_billing_geocode_accuracy	Custom	String
shippingStreet	sf_shipping_street	Custom	String
shippingPostalCode	sf_shipping_postal_code	Custom	String
phone	sf_phone	Custom	String
fax	sf_fax	Custom	String
annualRevenue	sf_annual_revenue	Custom	String
numberOfEmployees	sf_number_of_employees	Custom	Long (numeric)
jigsaw	sf_jigsaw	Custom	String

Campaign

Amazon Q supports crawling Salesforce Online Campaigns and offers the following campaign field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
createdAt	_created_at	Default	Date
isActive	sf_is_active	Custom	String
updatedAt	_last_updated_at	Default	Date
ownerName	_authors	Default	String list
lastModifiedBy	sf_last_modified_by	Custom	String
createdBy	sf_created_by	Custom	String
lastActivityDate	sf_last_activity_date	Custom	Date
parentId	sf_parent_id	Custom	String
campaignName	sf_campaign_name	Custom	String
status	sf_status	Custom	String
parentName	sf_parent_name	Custom	String
campaignType	sf_type	Custom	String
expectedRevenue	sf_expected_revenue	Custom	Long (numeric)
budgetedCost	sf_budgeted_cost	Custom	Long (numeric)
actualCost	sf_actual_cost	Custom	Long(numeric)
expectedResponse	sf_expected_response	Custom	String
numberSent	sf_number_sent	Default	Long numeric)
numberOfLeads	sf_number_of_leads	Custom	Long (numeric)
numberOfConvertedLeads	sf_number_of_convererted_leads	Custom	Long (numeric)
numberOfContacts	sf_number_of_contacts	Custom	Long (numeric)
numberOfResponses	sf_number_of_responses	Custom	Long (numeric)
numberOfOpportunites	sf_number_of_opportunities	Custom	Long (numeric)
numberOfWonOpportunities	sf_number_of_won_opportunitues	Custom	Long (numeric)
amountAllOpportunities	sf_amount_all_opportunities	Custom	Long (numeric)
amountWonOpportunities	sf_amount_won_opportunities	Custom	Long (numeric)

Case

Amazon Q supports crawling Salesforce Online Cases and offers the following case field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
authors	_authors	Default	String list
createdAt	_created_at	Default	Date
updatedAt	_last_updated_at	Default	Date
ownerName	sf_owner_name	Custom	String
createdBy	sf_created_by	Custom	String
caseNumber	sf_case_number	Custom	String
isClosed	sf_is_closed	Custom	String
isEscalated	sf_is_escalated	Custom	String
priority	sf_priority	Custom	String
status	sf_status	Custom	String
accountName	sf_account_name	Custom	String
lastModifiedBy	af_last_modified_by	Custom	String
updatedAt	_last_updated_at	Default	Date
typeValue	sf_type	Custom	String
reason	sf_reason	Custom	String
contactId	sf_contact_id	Custom	String
origin	sf_origin	Custom	String
parentId	sf_parent_id	Custom	String
contactName	sf_contact_name	Custom	String
parentCaseNumber	sf_parent_case_number	Custom	String
parentSubject	sf_parent_subject	Custom	String
suppliedEmail	sf_supplied_email	Custom	String
contactPhone	sf_contact_phone	Custom	String
contactMobile	sf_contact_mobile	Custom	String
contactEmail	sf_contact_email	Custom	String
contactFax	sf_contact_fax	Custom	String
comments	sf_comments	Custom	String
lastViewedDate	sf_last_viewed_date	Custom	String

Contact

Amazon Q supports crawling Salesforce Online Contacts and offers the following contact field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
authors	_authors	Default	String list
createdAt	_created_at	Default	Date
updatedAt	_last_updated_at	Default	Date
lastModifiedBy	sf_last_modified_by	Custom	String
lastActivityDate	sf_last_activity_date	Custom	Date
createdBy	sf_created_by	Custom	String
contactName	sf_contact_name	Custom	String
phone	sf_phone	Custom	String
email	sf_email	Custom	String
department	sf_department	Custom	String
lastname	sf_lastname	Custom	String
title	sf_title	Custom	String
reportsTo	sf_reports_to	Custom	String
account	sf_account	Custom	String
otherStreet	sf_other_street	Custom	String
otherCity	sf_other_city	Custom	String
otherState	sf_other_state	Custom	String
otherPostalCode	sf_other_postal_code	Custom	String
otherCountry	sf_other_country	Custom	String
otherLatitude	sf_other_latitude	Custom	String
otherLongitude	sf_other_longitude	Custom	String
otherGeocodeAccuracy	sf_other_geocode_accuracy	Custom	String
mailingStreet	sf_mailing_street	Custom	String
mailingCity	sf_mailing_city	Custom	String
mailingState	sf_mailing_state	Custom	String
mailingPostalCode	sf_mailing_postal_code	Custom	String
mailingCountry	sf_mailing_country	Custom	String
mailingLatitude	sf_mailing_latitude	Custom	String
mailingLongitude	sf_mailing_longitude	Custom	String
mailingGeocodeAccuracy	sf_mailing_geocode_accuracy	Custom	String
fax	sf_fax	Custom	String
mobilePhone	sf_mobile_phone	Custom	String
homePhone	sf_home_phone	Custom	String
otherPhone	sf_other_phone	Custom	String
assistantPhone	sf_assistant_phone	Custom	String
assistantName	sf_assistant_name	Custom	String
leadSource	sf_lead_source	Custom	String
birthDate	sf_birthdate	Custom	Date
jigsaw	sf_jigsaw	Custom	String

Contract

Amazon Q supports crawling Salesforce Online Contracts and offers the following contract field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
authors	_authors	Default	String list
createdAt	_created_at	Default	Date
updatedAt	_last_updated_at	Default	Date
authors	_authors	Default	String list
accountId	_sf_accoung_id	Custom	String
ownerExpirationNotice	sf_owner_expiration_notice	Custom	String
billingStreet	sf_billing_street	Custom	String
billingCity	sf_billing_city	Custom	String
billingState	sf_billing_state	Custom	String
billingPostalCode	sf_billing_postal_code	Custom	String
billingCountry	sf_billing_country	Custom	String
contractTerm	sf_contract_term	Custom	String
ownerId	sf_owner_id	Custom	String
status	sf_status	Custom	String
customerSignedTitle	sf_customer_signed_title	Custom	String
specialTerms	sf_special_terms	Custom	String
statusCode	sf_status_code	Custom	String
contractNumber	sf_contract_number	Custom	String
lastViewedDate	sf_last_viewed_date	Custom	Date
lastReferenceDate	sf_last_reference_date	Custom	Date
billingAddressCity	sf_billing_address_city	Custom	String
billingAddressCountry	sf_billing_address_country	Custom	String
billingAddressPostalCode	sf_billing_address_postal_code	Custom	String
billingAddressState	sf_billing_address_state	Custom	String
billingAddressStreet	sf_billing_address_street	Custom	String
pricebookDescription	sf_pricebook_description	Custom	String
pricebookId	sf_pricebook_id	Custom	String
billingLatitude	sf_billing_latitude	Custom	String
billingLongitude	sf_billing_longitude	Custom	String
billingGeocodeAccuracy	sf_billing_geocode_accuracy	Custom	String
companySignedId	sf_company_signed_id	Custom	String
companySignedDate	sf_company_signed_date	Custom	Date
customerSignedId	sf_customer_signed_id	Custom	String
activatedById	sf_activated_by_id	Custom	String
activatedDate	sf_activated_date	Custom	Date
lastApprovedDate	sf_last_approved_date	Custom	Date
lastActivityDate	sf_last_activity_date	Custom	Date
accountName	sf_account_name	Custom	String
startDate	sf_start_date	Custom	Date
endDate	sf_end_date	Custom	Date
createdBy	sf_created_by	Custom	String

Document

Amazon Q supports crawling Salesforce Online Documents and offers the following document field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
author	_authors	Default	String list
createdAt	_created_at	Default	Date
folder	sf_folder_name	Custom	String
isInternalUseOnly	sf_is_internal_use_only	Custom	String
isPublic	sf_is_public	Custom	String
keywords	sf_keywords	Custom	String
lastModifiedBy	sf_last_modified_by	Custom	String
updatedAt	_last_updated_at	Default	Date
fileName	sf_file_name	Custom	String
fileType	_file_type	Default	String
fileSize	sf_file_size	Custom	Long (numeric)
createdBy	sf_created_by	Custom	String
isBodySearchable	sf_is_body_searchable	Custom	String

Group

Amazon Q supports crawling Salesforce Online Groups and offers the following group field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
createdAt	_created_at	Default	Date
groupEmail	sf_group_email	Custom	String
lastModifiedBy	sf_last_modified_by	Custom	String
lastModifiedDate	_last_modified_at	Default	Date
ownerId	sf_owner_id	Custom	String
groupName	sf_group_name	Custom	String
createdBy	_authors	Default	String list
lastFeedModifiedDate	sf_last_feed_modified_date	Custom	Date
hasPrivateFieldsAccess	sf_has_private_fields_access	Custom	String
canHaveGuests	sf_can_have_guests	Custom	String
isArchived	sf_is_archived	Custom	String
isAutoArchived	sf_is_auto_archive_disabled	Custom	String
memberCount	sf_member_count	Custom	String
collaborationType	sf_collabotration_type	Custom	String
informationTitle	sf_information_title	Custom	String

Idea

Amazon Q supports crawling Salesforce Online Ideas and offers the following idea field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
createdAt	_created_at	Default	Date
lastModifiedBy	sf_last_modified_by	Custom	String
title	sf_title	Custom	String
status	sf_status	Custom	String
createdByName	sf_created_by	Custom	String
parentIdea	sf_parent_idea_id	Custom	String
parentIdeaId	sf_parent_idea_id	Custom	String
lastModifiedDate	_last_modified_at	Default	Date
recordTypeId	sf_record_type_id	Custom	String
communityId	sf_community_id	Custom	String
numComments	sf_number_of_comments	Custom	Long (numeric)
voteScore	sf_vote_score	Custom	Long (numeric)
voteTotal	sf_vote_total	Custom	Long (numeric)
lastCommentDate	sf_last_comment_date	Custom	Date

Lead

Amazon Q supports crawling Salesforce Online Leads and offers the following lead field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
city	sf_city	Custom	String
company	sf_company	Custom	String
country	sf_country	Custom	String
createdAt	_created_at	Default	Date
lastModifiedBy	sf_last_modified_by	Custom	String
updatedAt	_last_updated_at	Default	Date
leadSource	sf_lead_source	Custom	String
state	sf_state	Custom	String
status	sf_status	Custom	String
convertedAccount	sf_converted_account	Custom	String
convertedAccountId	sf_converted_account_id	Custom	String
convertedContact	sf_converted_contact	Custom	String
convertedContactId	sf_converted_contact_id	Custom	String
convertedDate	sf_converted_date	Custom	Date
convertedOpportunity	sf_converted_opportunity	Custom	String
convertedOpportunityId	sf_converted_opportunity_id	Custom	String
firstName	sf_first_name	Custom	String
createdBy	_authors	Default	String list
isConverted	sf_is_converted	Custom	String
owner	sf_owner_name	Custom	String
lastActivityDate	sf_last_activity_date	Custom	Date
ownerId	sf_owner_id	Custom	String
lastName	sf_last_name	Custom	String
title	sf_title	Custom	String
street	sf_street	Custom	String
postalCode	sf_postal_code	Custom	String
latitude	sf_latitude	Custom	String
longitude	sf_longitude	Custom	String
geocodeAccuracy	sf_geocode_accuracy	Custom	String
phone	sf_phone	Custom	String
email	sf_email	Custom	String
industry	sf_industry	Custom	String
rating	sf_rating	Custom	String
annualRevenue	sf_annual_revenue	Custom	String
numberofEmployees	sf_number_of_employees	Custom	Long (numeric)
jigsaw	sf_jigsaw	Custom	String
jigsawContactId	sf_jigsaw_contact_id	Custom	String
emailBouncedReason	sf_email_bounced_reason	Custom	String
individualId	sf_individual_id	Custom	String

Opportunity

Amazon Q supports crawling Salesforce Online Opportunities and offers the following opportunity field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
accountName	sf_account_name	Custom	String
amount	sf_amount	Custom	String
campaign	sf_campaign_name	Custom	String
createdAt	_created_at	Default	Date
createdBy	sf_created_by	Custom	String
lastModifiedBy	sf_last_modified_by	Custom	String
lastModifiedDate	_last_updated_at	Default	Date
fiscalQuarter	sf_fiscal_quarter	Custom	String
fiscalYear	sf_fiscal_year	Custom	String
isClosed	sf_is_closed	Custom	String
isWon	sf_is_won	Custom	String
leadSource	sf_lead_source	Custom	String
opportunityName	sf_opportunity_name	Custom	String
accountId	sf_account_id	Custom	String
campaignId	sf_campaign_id	Custom	String
closeDate	sf_close_date	Custom	Date
typeValue	sf_type_value	Custom	String
lastActivityDate	sf_last_activity_date	Date	String
ownerName	sf_owner_name	Custom	String
ownerId	sf_owner_id	Custom	String
stageName	sf_stage_name	Custom	String
probablity	sf_probability	Custom	Long (numeric)
nextStep	sf_next_step	Custom	String
forestCategory	sf_forecast_category	Custom	String
forestCategoryName	sf_forest_category_name	Custom	String
hasOpportunityLineItem	sf_has_opportunity_line_item	Custom	String
pricebook2id	sf_pricebook2_id	Custom	String
pushCount	sf_push_count	Custom	String
fiscal	sf_fiscal	Custom	String
contactId	sf_contact_id	Custom	String
lastViewedDate	sf_last_viewed_date	Custom	Date
hasOpenActivity	sf_has_open_activity	Custom	Long (numeric)
hasOverdueTask	sf_has_overdue_task	Custom	String

Partner

Amazon Q supports crawling Salesforce Online Partner and offers the following partner field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
createdAt	_created_at	Default	Date
updatedAt	_last_updated_at	Default	Date
createdBy	_authors	Default	String list
opportunityId	sf_opportunity_id	Custom	String
accountFromId	sf_account_from_id	Custom	String
accountToId	sf_role	Custom	String
role	sf_role	Custom	String
isPrimary	sf_is_primary	Custom	String
systemModstamp	sf_system_modstamp	Custom	Date
reversePartnerId	sf_reverse_partner_id	Custom	String
opportunity	sf_opportunity	Custom	String
accountFrom	sf_account_from	Custom	String
accountTo	sf_account_to	Custom	String

Pricebook

Amazon Q supports crawling Salesforce Online Pricebooks and offers the following pricebook field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
isActive	sf_is_active	Custom	String
lastModifiedBy	sf_last_modified_by	Default	String
lastModifiedDate	_last_updated_at	Default	Date
pricebookName	sf_pricebook_name	Custom	String
createdAt	_created_at	Default	Date
createdBy	_authors	Default	String list
lastViewedDate	sf_last_viewed_date	Custom	Date
isStandard	sf_is_standard	Custom	String

Product

Amazon Q supports crawling Salesforce Online Product and offers the following product field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
family	sf_family	Custom	String
isActive	sf_is_active	Custom	String
createdAt	_created_at	Default	Date
updatedAt	_last_updated_at	Default	Date
lastModifiedBy	sf_last_modified_by	Custom	String
productCode	sf_product_code	Custom	String
createdBy	_authors	Default	String list
productName	sf_product_name	Custom	String
externalDataSourceId	sf_external_datasource_id	Custom	String
externalId	sf_external_id	Custom	String
displayUrl	sf_display_url	Custom	String
quantityUnitOfMeasure	sf_quantity_unit_of_measure	Custom	String
isArchived	sf_is_archived	Custom	String
lastViewedDate	sf_last_viewed_date	Custom	Date
stockKeepingUnit	sf_stock_keeping_unit	Custom	String

Solution

Amazon Q supports crawling Salesforce Online Solutions and offers the following solution field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
isPublished	sf_is_published	Custom	String
isReviewed	sf_is_reviewed	Custom	String
lastModifiedBy	sf_last_modified_by	Custom	String
lastModifiedDate	_last_updated_at	Default	Date
ownerName	sf_owner_name	Custom	String
solutionNumber	sf_solution_number	Custom	String
status	sf_status	Custom	String
timesUsed	sf_times_used	Custom	String
solutionName	sf_solution_name	Custom	String
createdByName	_authors	Default	String list
createdAt	_created_at	Default	Date
solutionNote	sf_solution_note	Custom	String
ownderId	sf_ownderId	Custom	String
lastViewedDate	sf_last_viewed_date	Custom	Date

Profile

Amazon Q supports crawling Salesforce Online Profiles and offers the following profile field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
updatedAt	_last_updated_at	Default	Date
lastModifiedBy	sf_last_modified_by	Custom	String
createdBy	_authors	Default	String list
createdAt	_created_at	Default	Date
userType	sf_user_type	Custom	String

Task

Amazon Q supports crawling Salesforce Online Tasks and offers the following task field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
accountName	sf_account_name	Custom	String
lastModifiedBy	sf_last_modified_by	Custom	String
lastModifiedDate	_last_updated_at	Default	Date
ownerName	sf_owner_name	Custom	String
isRecurrence	sf_is_recurrence	Custom	String
isClosed	sf_is_closed	Custom	String
isArchived	sf_is_archived	Custom	String
priority	sf_priority	Custom	String
status	sf_status	Custom	String
whatId	sf_what_id	Custom	String
createdByName	_authors	Default	String list
createdAt	_created_at	Default	Date
subject	sf_subject	Custom	String
activityDate	sf_activity_date	Custom	Date
activityDate	sf_activity_date	Custom	Date
isHighPriority	sf_is_high_priority	Custom	String
ownerId	sf_owner_id	Custom	String
callType	sf_call_type	Custom	String

User

Amazon Q supports crawling Salesforce Online Users and offers the following user field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
account	sf_account	Custom	String
isActive	sf_is_active	Custom	String
city	sf_city	Custom	String
lastModifiedBy	sf_last_modified_by	Custom	String
updatedAt	_last_updated_at	Default	Date
companyName	sf_company_name	Custom	String
country	sf_country	Custom	String
department	sf_department	Custom	String
division	sf_division	Custom	String
email	sf_email	Custom	String
employeeNumber	sf_employee_number	Custom	String
firstName	sf_first_name	Custom	String
lastName	sf_last_name	Custom	String
manager	sf_manager	Custom	String
state	sf_state	Custom	String
userRole	sf_user_role	Custom	String
username	sf_username	Custom	String
createdBy	_authors	Default	String list
createdAt	_created_at	Default	Date
street	sf_street	Custom	String
postalCode	sf_postal_code	Custom	String
latitude	sf_latitiude	Custom	String
longitude	sf_longitude	Custom	String
geocodeAccuracy	sf_geocode_accuracy	Custom	String
phone	sf_phone	Custom	String
fax	sf_fax	Custom	String
mobilePhone	sf_mobile_phone	Custom	String
profileName	sf_profile_name	Custom	String
aboutMe	sf_about_me	Custom	String
languageLocaleKey	sf_language_locale_key	Custom	String

Chatter

Amazon Q supports crawling Salesforce Online Chatters and offers the following chatter field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
body	sf_body	Custom	String
createdAt	_created_at	Default	Date
lastEditById	sf_last_edit_by_id	Custom	String
lastEditDate	sf_last_edit_date	Custom	Date
lastModifiedDate	_last_updated_at	Default	Date
insertedById	sf_inserted_by_id	Custom	String
createdBy	_authors	Default	String list
parentId	sf_parent_id	Custom	String
revision	sf_revision	Custom	String
status	sf_status	Custom	String
isRichText	sf_is_rich_texrt	Custom	String

Knowledge articles

Amazon Q supports crawling Salesforce Online Knowledge articles and offers the following knowledge article field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
articleTitle	sf_title	Custom	String
articleNumber	sf_article_number	Default	Date
knowledgeArticleId	sf_knowledge_article_id	Custom	String
lastPublishedDate	sf_last_published_date	Custom	Date
publishStatus	sf_publish_status	Custom	String
versionNumber	sf_version_number	Custom	String
language	sf_language	Custom	String
ownerId	sf_ownder_id	Custom	String
summary	sf_summary	Custom	String
firstPublishedDate	sf_first_published_date	Custom	Date
updatedAt	_last_updated_at	Default	Date
archivedDate	sf_archived_date	Custom	Date
isLatestVersion	sf_is_latest_version	Custom	String
sourceId	sf_sourceId	Custom	String
createdBy	_authors	Default	String list
assignmentDate	sf_assignment_date	Custom	Long (numeric)
assignmentDueDate	sf_assignment_due_date	Custom	Date
articleCaseAttachCount	sf_article_case_attach_count	Custom	Long (numeric)
articleTotalViewCount	sf_article_total_view_count	Custom	Long (numeric)
urlName	sf_url_name	Custom	String
assignmentNote	sf_assignment_date	Custom	String
migratedToFromArticleVersion	sf_migrated_article_version	Custom	String
assignedBy	sf_assigned_by	Custom	String
assignedTo	sf_assigned_to	Custom	Date

Attachments

Amazon Q supports crawling Salesforce Online Attachments and offers the following attachment field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
createdAt	_created_at	Default	Date
updatedAt	_last_updated_at	Default	Date
fileName	sf_file_name	Custom	String
fileType	_file_type	Default	String
fileSize	sf_file_size	Custom	Long (numeric)
parentName	sf_parent_name	Default	String
createdBy	_authors	Default	String list

Custom object

Amazon Q supports crawling custom objects and offers the following custom object field mappings.

Salesforce field name	Index field name	Description	Data type
category	_category	Default	String
sourceUrl	_source_uri	Default	String
createdAt	_created_at	Default	Date
updatedAt	_last_updated_at	Default	Date
lastModifiedById	sf_last_modified_by_id	Custom	String
customObjectName	sf_custom_object_name	Custom	String
createdBy	_authors	Default	String list
lastModifiedBy	sf_last_modified_by	Custom	String
documentbody	_document_body	Custom	String