Salesforce Online data source connector field mappings
To improve retrieved results and customize the end user chat experience, Amazon Q Business enables you to map document attributes from your data sources to fields in your Amazon Q index.
Amazon Q offers two kinds of attributes to map to index fields:
-
Reserved or default – Reserved attributes are based on document attributes that commonly occur in most data. You can use reserved attributes to map commonly occurring document attributes in your data source to Amazon Q index fields.
-
Custom – You can create custom attributes to map document attributes that are unique to your data to Amazon Q index fields.
When you connect Amazon Q to a data source, Amazon Q automatically maps specific data source document attributes to fields within an Amazon Q index. If a document attribute in your data source doesn't have a attribute mapping already available, or if you want to map additional document attributes to index fields, use the custom field mappings to specify how a data source attribute maps to an Amazon Q index field. You create field mappings by editing your data source after your application and retriever are created.
To learn more about document attributes and how they work in Amazon Q, see Document attributes and types in Amazon Q.
Important
Filtering using document attributes in chat is only supported through the API.
The Amazon Q Salesforce connector supports the following entities and the associated reserved and custom attributes.
Note
You can map any Salesforce field to the document title or document body Amazon Q reserved/default index fields.
Supported entities and field mappings
Account
Amazon Q supports crawling Salesforce Online Accounts
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
createdAt | _created_at | Default | Date |
updatedAt | _last_updated_at | Default | Date |
authors | _authors | Default | String list |
lastModifiedBy | sf_last_modified_by | Custom | String |
shippingCity | sf_shipping_city | Custom | String |
shippingCountry | sf_shipping_country | Custom | String |
shippingState | sf_shipping_state | Custom | String |
website | sf_website | Custom | String |
industry | sf_industry | Custom | String |
accountSource | sf_account_source | Custom | String |
billingCity | sf_billing_city | Custom | String |
billingCountry | sf_billing_country | Custom | String |
billingState | sf_billing_state | Custom | String |
createdBy | sf_created_by | Custom | String |
lastActivityDate | sf_last_activity_date | Custom | Date |
parentId | sf_parent_id | Custom | String |
typeValue | sf_type_value | Custom | String |
billingStreet | sf_billing_street | Custom | String |
billingPostalCode | sf_billing_postal_code | Custom | String |
billingLatitude | sf_billing_latitude | Custom | String |
billingLongitude | sf_billing_longitude | Custom | String |
billingGeocodeAccuracy | sf_billing_geocode_accuracy | Custom | String |
shippingStreet | sf_shipping_street | Custom | String |
shippingPostalCode | sf_shipping_postal_code | Custom | String |
phone | sf_phone | Custom | String |
fax | sf_fax | Custom | String |
annualRevenue | sf_annual_revenue | Custom | String |
numberOfEmployees | sf_number_of_employees | Custom | Long (numeric) |
jigsaw | sf_jigsaw | Custom | String |
Campaign
Amazon Q supports crawling Salesforce Online Campaigns
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
createdAt | _created_at | Default | Date |
isActive | sf_is_active | Custom | String |
updatedAt | _last_updated_at | Default | Date |
ownerName | _authors | Default | String list |
lastModifiedBy | sf_last_modified_by | Custom | String |
createdBy | sf_created_by | Custom | String |
lastActivityDate | sf_last_activity_date | Custom | Date |
parentId | sf_parent_id | Custom | String |
campaignName | sf_campaign_name | Custom | String |
status | sf_status | Custom | String |
parentName | sf_parent_name | Custom | String |
campaignType | sf_type | Custom | String |
expectedRevenue | sf_expected_revenue | Custom | Long (numeric) |
budgetedCost | sf_budgeted_cost | Custom | Long (numeric) |
actualCost | sf_actual_cost | Custom | Long(numeric) |
expectedResponse | sf_expected_response | Custom | String |
numberSent | sf_number_sent | Default | Long numeric) |
numberOfLeads | sf_number_of_leads | Custom | Long (numeric) |
numberOfConvertedLeads | sf_number_of_convererted_leads | Custom | Long (numeric) |
numberOfContacts | sf_number_of_contacts | Custom | Long (numeric) |
numberOfResponses | sf_number_of_responses | Custom | Long (numeric) |
numberOfOpportunites | sf_number_of_opportunities | Custom | Long (numeric) |
numberOfWonOpportunities | sf_number_of_won_opportunitues | Custom | Long (numeric) |
amountAllOpportunities | sf_amount_all_opportunities | Custom | Long (numeric) |
amountWonOpportunities | sf_amount_won_opportunities | Custom | Long (numeric) |
Case
Amazon Q supports crawling Salesforce Online Cases
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
authors | _authors | Default | String list |
createdAt | _created_at | Default | Date |
updatedAt | _last_updated_at | Default | Date |
ownerName | sf_owner_name | Custom | String |
createdBy | sf_created_by | Custom | String |
caseNumber | sf_case_number | Custom | String |
isClosed | sf_is_closed | Custom | String |
isEscalated | sf_is_escalated | Custom | String |
priority | sf_priority | Custom | String |
status | sf_status | Custom | String |
accountName | sf_account_name | Custom | String |
lastModifiedBy | af_last_modified_by | Custom | String |
updatedAt | _last_updated_at | Default | Date |
typeValue | sf_type | Custom | String |
reason | sf_reason | Custom | String |
contactId | sf_contact_id | Custom | String |
origin | sf_origin | Custom | String |
parentId | sf_parent_id | Custom | String |
contactName | sf_contact_name | Custom | String |
parentCaseNumber | sf_parent_case_number | Custom | String |
parentSubject | sf_parent_subject | Custom | String |
suppliedEmail | sf_supplied_email | Custom | String |
contactPhone | sf_contact_phone | Custom | String |
contactMobile | sf_contact_mobile | Custom | String |
contactEmail | sf_contact_email | Custom | String |
contactFax | sf_contact_fax | Custom | String |
comments | sf_comments | Custom | String |
lastViewedDate | sf_last_viewed_date | Custom | String |
Contact
Amazon Q supports crawling Salesforce Online Contacts
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
authors | _authors | Default | String list |
createdAt | _created_at | Default | Date |
updatedAt | _last_updated_at | Default | Date |
lastModifiedBy | sf_last_modified_by | Custom | String |
lastActivityDate | sf_last_activity_date | Custom | Date |
createdBy | sf_created_by | Custom | String |
contactName | sf_contact_name | Custom | String |
phone | sf_phone | Custom | String |
sf_email | Custom | String | |
department | sf_department | Custom | String |
lastname | sf_lastname | Custom | String |
title | sf_title | Custom | String |
reportsTo | sf_reports_to | Custom | String |
account | sf_account | Custom | String |
otherStreet | sf_other_street | Custom | String |
otherCity | sf_other_city | Custom | String |
otherState | sf_other_state | Custom | String |
otherPostalCode | sf_other_postal_code | Custom | String |
otherCountry | sf_other_country | Custom | String |
otherLatitude | sf_other_latitude | Custom | String |
otherLongitude | sf_other_longitude | Custom | String |
otherGeocodeAccuracy | sf_other_geocode_accuracy | Custom | String |
mailingStreet | sf_mailing_street | Custom | String |
mailingCity | sf_mailing_city | Custom | String |
mailingState | sf_mailing_state | Custom | String |
mailingPostalCode | sf_mailing_postal_code | Custom | String |
mailingCountry | sf_mailing_country | Custom | String |
mailingLatitude | sf_mailing_latitude | Custom | String |
mailingLongitude | sf_mailing_longitude | Custom | String |
mailingGeocodeAccuracy | sf_mailing_geocode_accuracy | Custom | String |
fax | sf_fax | Custom | String |
mobilePhone | sf_mobile_phone | Custom | String |
homePhone | sf_home_phone | Custom | String |
otherPhone | sf_other_phone | Custom | String |
assistantPhone | sf_assistant_phone | Custom | String |
assistantName | sf_assistant_name | Custom | String |
leadSource | sf_lead_source | Custom | String |
birthDate | sf_birthdate | Custom | Date |
jigsaw | sf_jigsaw | Custom | String |
Contract
Amazon Q supports crawling Salesforce Online Contracts
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
authors | _authors | Default | String list |
createdAt | _created_at | Default | Date |
updatedAt | _last_updated_at | Default | Date |
authors | _authors | Default | String list |
accountId | _sf_accoung_id | Custom | String |
ownerExpirationNotice | sf_owner_expiration_notice | Custom | String |
billingStreet | sf_billing_street | Custom | String |
billingCity | sf_billing_city | Custom | String |
billingState | sf_billing_state | Custom | String |
billingPostalCode | sf_billing_postal_code | Custom | String |
billingCountry | sf_billing_country | Custom | String |
contractTerm | sf_contract_term | Custom | String |
ownerId | sf_owner_id | Custom | String |
status | sf_status | Custom | String |
customerSignedTitle | sf_customer_signed_title | Custom | String |
specialTerms | sf_special_terms | Custom | String |
statusCode | sf_status_code | Custom | String |
contractNumber | sf_contract_number | Custom | String |
lastViewedDate | sf_last_viewed_date | Custom | Date |
lastReferenceDate | sf_last_reference_date | Custom | Date |
billingAddressCity | sf_billing_address_city | Custom | String |
billingAddressCountry | sf_billing_address_country | Custom | String |
billingAddressPostalCode | sf_billing_address_postal_code | Custom | String |
billingAddressState | sf_billing_address_state | Custom | String |
billingAddressStreet | sf_billing_address_street | Custom | String |
pricebookDescription | sf_pricebook_description | Custom | String |
pricebookId | sf_pricebook_id | Custom | String |
billingLatitude | sf_billing_latitude | Custom | String |
billingLongitude | sf_billing_longitude | Custom | String |
billingGeocodeAccuracy | sf_billing_geocode_accuracy | Custom | String |
companySignedId | sf_company_signed_id | Custom | String |
companySignedDate | sf_company_signed_date | Custom | Date |
customerSignedId | sf_customer_signed_id | Custom | String |
activatedById | sf_activated_by_id | Custom | String |
activatedDate | sf_activated_date | Custom | Date |
lastApprovedDate | sf_last_approved_date | Custom | Date |
lastActivityDate | sf_last_activity_date | Custom | Date |
accountName | sf_account_name | Custom | String |
startDate | sf_start_date | Custom | Date |
endDate | sf_end_date | Custom | Date |
createdBy | sf_created_by | Custom | String |
Document
Amazon Q supports crawling Salesforce Online Documents
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
author | _authors | Default | String list |
createdAt | _created_at | Default | Date |
folder | sf_folder_name | Custom | String |
isInternalUseOnly | sf_is_internal_use_only | Custom | String |
isPublic | sf_is_public | Custom | String |
keywords | sf_keywords | Custom | String |
lastModifiedBy | sf_last_modified_by | Custom | String |
updatedAt | _last_updated_at | Default | Date |
fileName | sf_file_name | Custom | String |
fileType | _file_type | Default | String |
fileSize | sf_file_size | Custom | Long (numeric) |
createdBy | sf_created_by | Custom | String |
isBodySearchable | sf_is_body_searchable | Custom | String |
Group
Amazon Q supports crawling Salesforce Online Groups
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
createdAt | _created_at | Default | Date |
groupEmail | sf_group_email | Custom | String |
lastModifiedBy | sf_last_modified_by | Custom | String |
lastModifiedDate | _last_modified_at | Default | Date |
ownerId | sf_owner_id | Custom | String |
groupName | sf_group_name | Custom | String |
createdBy | _authors | Default | String list |
lastFeedModifiedDate | sf_last_feed_modified_date | Custom | Date |
hasPrivateFieldsAccess | sf_has_private_fields_access | Custom | String |
canHaveGuests | sf_can_have_guests | Custom | String |
isArchived | sf_is_archived | Custom | String |
isAutoArchived | sf_is_auto_archive_disabled | Custom | String |
memberCount | sf_member_count | Custom | String |
collaborationType | sf_collabotration_type | Custom | String |
informationTitle | sf_information_title | Custom | String |
Idea
Amazon Q supports crawling Salesforce Online Ideas
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
createdAt | _created_at | Default | Date |
lastModifiedBy | sf_last_modified_by | Custom | String |
title | sf_title | Custom | String |
status | sf_status | Custom | String |
createdByName | sf_created_by | Custom | String |
parentIdea | sf_parent_idea_id | Custom | String |
parentIdeaId | sf_parent_idea_id | Custom | String |
lastModifiedDate | _last_modified_at | Default | Date |
recordTypeId | sf_record_type_id | Custom | String |
communityId | sf_community_id | Custom | String |
numComments | sf_number_of_comments | Custom | Long (numeric) |
voteScore | sf_vote_score | Custom | Long (numeric) |
voteTotal | sf_vote_total | Custom | Long (numeric) |
lastCommentDate | sf_last_comment_date | Custom | Date |
Lead
Amazon Q supports crawling Salesforce Online Leads
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
city | sf_city | Custom | String |
company | sf_company | Custom | String |
country | sf_country | Custom | String |
createdAt | _created_at | Default | Date |
lastModifiedBy | sf_last_modified_by | Custom | String |
updatedAt | _last_updated_at | Default | Date |
leadSource | sf_lead_source | Custom | String |
state | sf_state | Custom | String |
status | sf_status | Custom | String |
convertedAccount | sf_converted_account | Custom | String |
convertedAccountId | sf_converted_account_id | Custom | String |
convertedContact | sf_converted_contact | Custom | String |
convertedContactId | sf_converted_contact_id | Custom | String |
convertedDate | sf_converted_date | Custom | Date |
convertedOpportunity | sf_converted_opportunity | Custom | String |
convertedOpportunityId | sf_converted_opportunity_id | Custom | String |
firstName | sf_first_name | Custom | String |
createdBy | _authors | Default | String list |
isConverted | sf_is_converted | Custom | String |
owner | sf_owner_name | Custom | String |
lastActivityDate | sf_last_activity_date | Custom | Date |
ownerId | sf_owner_id | Custom | String |
lastName | sf_last_name | Custom | String |
title | sf_title | Custom | String |
street | sf_street | Custom | String |
postalCode | sf_postal_code | Custom | String |
latitude | sf_latitude | Custom | String |
longitude | sf_longitude | Custom | String |
geocodeAccuracy | sf_geocode_accuracy | Custom | String |
phone | sf_phone | Custom | String |
sf_email | Custom | String | |
industry | sf_industry | Custom | String |
rating | sf_rating | Custom | String |
annualRevenue | sf_annual_revenue | Custom | String |
numberofEmployees | sf_number_of_employees | Custom | Long (numeric) |
jigsaw | sf_jigsaw | Custom | String |
jigsawContactId | sf_jigsaw_contact_id | Custom | String |
emailBouncedReason | sf_email_bounced_reason | Custom | String |
individualId | sf_individual_id | Custom | String |
Opportunity
Amazon Q supports crawling Salesforce Online Opportunities
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
accountName | sf_account_name | Custom | String |
amount | sf_amount | Custom | String |
campaign | sf_campaign_name | Custom | String |
createdAt | _created_at | Default | Date |
createdBy | sf_created_by | Custom | String |
lastModifiedBy | sf_last_modified_by | Custom | String |
lastModifiedDate | _last_updated_at | Default | Date |
fiscalQuarter | sf_fiscal_quarter | Custom | String |
fiscalYear | sf_fiscal_year | Custom | String |
isClosed | sf_is_closed | Custom | String |
isWon | sf_is_won | Custom | String |
leadSource | sf_lead_source | Custom | String |
opportunityName | sf_opportunity_name | Custom | String |
accountId | sf_account_id | Custom | String |
campaignId | sf_campaign_id | Custom | String |
closeDate | sf_close_date | Custom | Date |
typeValue | sf_type_value | Custom | String |
lastActivityDate | sf_last_activity_date | Date | String |
ownerName | sf_owner_name | Custom | String |
ownerId | sf_owner_id | Custom | String |
stageName | sf_stage_name | Custom | String |
probablity | sf_probability | Custom | Long (numeric) |
nextStep | sf_next_step | Custom | String |
forestCategory | sf_forecast_category | Custom | String |
forestCategoryName | sf_forest_category_name | Custom | String |
hasOpportunityLineItem | sf_has_opportunity_line_item | Custom | String |
pricebook2id | sf_pricebook2_id | Custom | String |
pushCount | sf_push_count | Custom | String |
fiscal | sf_fiscal | Custom | String |
contactId | sf_contact_id | Custom | String |
lastViewedDate | sf_last_viewed_date | Custom | Date |
hasOpenActivity | sf_has_open_activity | Custom | Long (numeric) |
hasOverdueTask | sf_has_overdue_task | Custom | String |
Partner
Amazon Q supports crawling Salesforce Online Partner
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
createdAt | _created_at | Default | Date |
updatedAt | _last_updated_at | Default | Date |
createdBy | _authors | Default | String list |
opportunityId | sf_opportunity_id | Custom | String |
accountFromId | sf_account_from_id | Custom | String |
accountToId | sf_role | Custom | String |
role | sf_role | Custom | String |
isPrimary | sf_is_primary | Custom | String |
systemModstamp | sf_system_modstamp | Custom | Date |
reversePartnerId | sf_reverse_partner_id | Custom | String |
opportunity | sf_opportunity | Custom | String |
accountFrom | sf_account_from | Custom | String |
accountTo | sf_account_to | Custom | String |
Pricebook
Amazon Q supports crawling Salesforce Online Pricebooks
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
isActive | sf_is_active | Custom | String |
lastModifiedBy | sf_last_modified_by | Default | String |
lastModifiedDate | _last_updated_at | Default | Date |
pricebookName | sf_pricebook_name | Custom | String |
createdAt | _created_at | Default | Date |
createdBy | _authors | Default | String list |
lastViewedDate | sf_last_viewed_date | Custom | Date |
isStandard | sf_is_standard | Custom | String |
Product
Amazon Q supports crawling Salesforce Online Product
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
family | sf_family | Custom | String |
isActive | sf_is_active | Custom | String |
createdAt | _created_at | Default | Date |
updatedAt | _last_updated_at | Default | Date |
lastModifiedBy | sf_last_modified_by | Custom | String |
productCode | sf_product_code | Custom | String |
createdBy | _authors | Default | String list |
productName | sf_product_name | Custom | String |
externalDataSourceId | sf_external_datasource_id | Custom | String |
externalId | sf_external_id | Custom | String |
displayUrl | sf_display_url | Custom | String |
quantityUnitOfMeasure | sf_quantity_unit_of_measure | Custom | String |
isArchived | sf_is_archived | Custom | String |
lastViewedDate | sf_last_viewed_date | Custom | Date |
stockKeepingUnit | sf_stock_keeping_unit | Custom | String |
Solution
Amazon Q supports crawling Salesforce Online Solutions
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
isPublished | sf_is_published | Custom | String |
isReviewed | sf_is_reviewed | Custom | String |
lastModifiedBy | sf_last_modified_by | Custom | String |
lastModifiedDate | _last_updated_at | Default | Date |
ownerName | sf_owner_name | Custom | String |
solutionNumber | sf_solution_number | Custom | String |
status | sf_status | Custom | String |
timesUsed | sf_times_used | Custom | String |
solutionName | sf_solution_name | Custom | String |
createdByName | _authors | Default | String list |
createdAt | _created_at | Default | Date |
solutionNote | sf_solution_note | Custom | String |
ownderId | sf_ownderId | Custom | String |
lastViewedDate | sf_last_viewed_date | Custom | Date |
Profile
Amazon Q supports crawling Salesforce Online Profiles
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
updatedAt | _last_updated_at | Default | Date |
lastModifiedBy | sf_last_modified_by | Custom | String |
createdBy | _authors | Default | String list |
createdAt | _created_at | Default | Date |
userType | sf_user_type | Custom | String |
Task
Amazon Q supports crawling Salesforce Online Tasks
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
accountName | sf_account_name | Custom | String |
lastModifiedBy | sf_last_modified_by | Custom | String |
lastModifiedDate | _last_updated_at | Default | Date |
ownerName | sf_owner_name | Custom | String |
isRecurrence | sf_is_recurrence | Custom | String |
isClosed | sf_is_closed | Custom | String |
isArchived | sf_is_archived | Custom | String |
priority | sf_priority | Custom | String |
status | sf_status | Custom | String |
whatId | sf_what_id | Custom | String |
createdByName | _authors | Default | String list |
createdAt | _created_at | Default | Date |
subject | sf_subject | Custom | String |
activityDate | sf_activity_date | Custom | Date |
activityDate | sf_activity_date | Custom | Date |
isHighPriority | sf_is_high_priority | Custom | String |
ownerId | sf_owner_id | Custom | String |
callType | sf_call_type | Custom | String |
User
Amazon Q supports crawling Salesforce Online Users
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
account | sf_account | Custom | String |
isActive | sf_is_active | Custom | String |
city | sf_city | Custom | String |
lastModifiedBy | sf_last_modified_by | Custom | String |
updatedAt | _last_updated_at | Default | Date |
companyName | sf_company_name | Custom | String |
country | sf_country | Custom | String |
department | sf_department | Custom | String |
division | sf_division | Custom | String |
sf_email | Custom | String | |
employeeNumber | sf_employee_number | Custom | String |
firstName | sf_first_name | Custom | String |
lastName | sf_last_name | Custom | String |
manager | sf_manager | Custom | String |
state | sf_state | Custom | String |
userRole | sf_user_role | Custom | String |
username | sf_username | Custom | String |
createdBy | _authors | Default | String list |
createdAt | _created_at | Default | Date |
street | sf_street | Custom | String |
postalCode | sf_postal_code | Custom | String |
latitude | sf_latitiude | Custom | String |
longitude | sf_longitude | Custom | String |
geocodeAccuracy | sf_geocode_accuracy | Custom | String |
phone | sf_phone | Custom | String |
fax | sf_fax | Custom | String |
mobilePhone | sf_mobile_phone | Custom | String |
profileName | sf_profile_name | Custom | String |
aboutMe | sf_about_me | Custom | String |
languageLocaleKey | sf_language_locale_key | Custom | String |
Chatter
Amazon Q supports crawling Salesforce Online Chatters
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
body | sf_body | Custom | String |
createdAt | _created_at | Default | Date |
lastEditById | sf_last_edit_by_id | Custom | String |
lastEditDate | sf_last_edit_date | Custom | Date |
lastModifiedDate | _last_updated_at | Default | Date |
insertedById | sf_inserted_by_id | Custom | String |
createdBy | _authors | Default | String list |
parentId | sf_parent_id | Custom | String |
revision | sf_revision | Custom | String |
status | sf_status | Custom | String |
isRichText | sf_is_rich_texrt | Custom | String |
Knowledge articles
Amazon Q supports crawling Salesforce Online Knowledge articles
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
articleTitle | sf_title | Custom | String |
articleNumber | sf_article_number | Default | Date |
knowledgeArticleId | sf_knowledge_article_id | Custom | String |
lastPublishedDate | sf_last_published_date | Custom | Date |
publishStatus | sf_publish_status | Custom | String |
versionNumber | sf_version_number | Custom | String |
language | sf_language | Custom | String |
ownerId | sf_ownder_id | Custom | String |
summary | sf_summary | Custom | String |
firstPublishedDate | sf_first_published_date | Custom | Date |
updatedAt | _last_updated_at | Default | Date |
archivedDate | sf_archived_date | Custom | Date |
isLatestVersion | sf_is_latest_version | Custom | String |
sourceId | sf_sourceId | Custom | String |
createdBy | _authors | Default | String list |
assignmentDate | sf_assignment_date | Custom | Long (numeric) |
assignmentDueDate | sf_assignment_due_date | Custom | Date |
articleCaseAttachCount | sf_article_case_attach_count | Custom | Long (numeric) |
articleTotalViewCount | sf_article_total_view_count | Custom | Long (numeric) |
urlName | sf_url_name | Custom | String |
assignmentNote | sf_assignment_date | Custom | String |
migratedToFromArticleVersion | sf_migrated_article_version | Custom | String |
assignedBy | sf_assigned_by | Custom | String |
assignedTo | sf_assigned_to | Custom | Date |
Attachments
Amazon Q supports crawling Salesforce Online Attachments
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
createdAt | _created_at | Default | Date |
updatedAt | _last_updated_at | Default | Date |
fileName | sf_file_name | Custom | String |
fileType | _file_type | Default | String |
fileSize | sf_file_size | Custom | Long (numeric) |
parentName | sf_parent_name | Default | String |
createdBy | _authors | Default | String list |
Custom object
Amazon Q supports crawling custom objects and offers the following custom object field mappings.
Salesforce field name | Index field name | Description | Data type |
---|---|---|---|
category | _category | Default | String |
sourceUrl | _source_uri | Default | String |
createdAt | _created_at | Default | Date |
updatedAt | _last_updated_at | Default | Date |
lastModifiedById | sf_last_modified_by_id | Custom | String |
customObjectName | sf_custom_object_name | Custom | String |
createdBy | _authors | Default | String list |
lastModifiedBy | sf_last_modified_by | Custom | String |
documentbody | _document_body | Custom | String |