Setting up Slack for connecting to Amazon Q

Before you connect Slack to Amazon Q, you need to create and retrieve the Slack credentials you will use to connect Slack to Amazon Q. You will also need to add any permissions needed by Slack to connect to Amazon Q.

The following procedure gives you an overview of how to configure Slack for connecting with Amazon Q.

Configuring Slack authentication for Amazon Q

Log in to your Slack account and sign into your Slack workspace.

Note
To configure Slack for Amazon Q, you must be an admin user in the Slack account.
From the workspace menu, select Tools and settings and then select Manage apps.
From the Slack App Directory menu, select Build.
On the Your Apps page, select Create an App.
On the Create an app page, select From scratch.
In the Name app & choose workspace dialog box that opens, add an App name and Pick a workspace to deploy your app in. Then select Create App.
On the Basic Information page, from the Settings menu, select OAuth & Permissions.
On the OAuth & Permissions page, go to Scopes, and then do the following based on whether you want to use a Bot Token to connect Slack to Amazon Q, or a User Token:

Important
If you use the bot token as part of your Slack credentials, you cannot index direct messages and group messages, and you must add the bot token to the channel you want to index. For information on Slack token types, see Token types in Slack API.
- Add the following Bot Token Scopes:
  - channels:history – View messages and other content in public channels that your app has been added to
  - channels:manage – Manage public channels that your app has been added to and create new ones
  - channels:read – View basic information about public channels in a workspace
  - conversations.connect:manage – Receive Slack Connect invite events sent to the channels your app is in
  - conversations.connect:read – Receive Slack Connect invite events sent to the channels your app is in
  - files:read – View files shared in channels and conversations that your app has been added to
  - groups:history – View messages and other content in private channels that your app has been added to
  - groups:read – View basic information about private channels that your app has been added to
  - im:history – View messages and other content in direct messages that your app has been added to
  - im:read – View basic information about direct messages that your app has been added to
  - mpim:history – View messages and other content in group direct messages that your app has been added to
  - mpim:read – View basic information about group direct messages that your app has been added to
  - reactions:read – View emoji reactions and their associated content in channels and conversations that your app has been added to
  - team:read – View the name, email domain, and icon for workspaces your app is connected to
  - usergroups:read – Create and manage user groups
  - users.profile:read – View profile details about people in a workspace
  - users:read – View people in a workspace
  - users:read.email – View email addresses of people in a workspace
- Add the following User Token Scopes:
  - channels:history – View messages and other content in a user’s public channels
  - channels:read – View basic information about public channels in a workspace
  - emoji:read – View custom emoji in a workspace
  - files:read – View files shared in channels and conversations that a user has access to
  - groups:history – View messages and other content in a user’s private channels
  - groups:read – View basic information about a user’s private channels
  - im:history – View messages and other content in a user’s direct messages
  - im:read – View basic information about a user’s direct messages
  - mpim:history – View messages and other content in a user’s group direct messages
  - mpim:read – View basic information about a user’s group direct messages
  - team:read – View the name, email domain, and icon for workspaces a user is connected to
  - users.profile:read – View profile details about people in a workspace
  - users:read.email – View email addresses of people in a workspace
  - users:read – View people in a workspace
Then, scroll to OAuth Tokens section, and choose Install to Workspace.
On the dialog box that opens up informing you that the app that you created is requesting permission to access the Slack workspace you wanted to connect it to, select Allow.

On successful completion, the console will display a OAuth Tokens screen.
From the OAuth Tokens screen, copy and save the OAuth token you will use to connect to Amazon Q—either User OAuth Token or Bot User OAuth Token. You input this as Slack token when you connect to Amazon Q.
Next, you retrieve your Slack team ID. You need this to connect to Amazon Q.

From the Slack workspace menu, select Tools and settings and then select Manage apps. You'll find your team ID in the URL of the page that opens.