Prerequisites for connecting Amazon Q Business to Microsoft Teams

Before you begin, make sure that you have completed the following prerequisites.

In Microsoft Teams, make sure you have:

• Created a Microsoft Teams account in Office 365.

• Copied your Microsoft 365 tenant ID. You can find your tenant ID in the Properties of your Azure Active Directory Portal. You need this URL to allow Amazon Q to connect with your Microsoft Teams data source.

• Configured an OAuth 2.0 credential token containing a client ID and client secret. For more information, see Azure documentation on managing access tokens for Teams on the Microsoft website.

• Added the necessary permissions. You can choose to add all permissions, or you can limit the scope by selecting fewer permissions based on which entities you want to crawl. The following table shows permissions by corresponding entity.

  Entity	Required permissions for data sync	Required permissions for identity sync
  Channel Post	ChannelMessage.Read.All Group.Read.All User.Read User.Read.All	TeamMember.Read.All
  Channel Attachment	ChannelMessage.Read.All Group.Read.All User.Read User.Read.All	TeamMember.Read.All
  Channel Wiki	Group.Read.All User.Read User.Read.All	TeamMember.Read.All
  Chat Message	Chat.Read.All ChatMessage.Read.All ChatMember.Read.All User.Read User.Read.All Group.Read.All	TeamMember.Read.All
  Meeting Chat	Chat.Read.All ChatMessage.Read ChatMember.Read.All User.Read User.Read.All Group.Read.All	TeamMember.Read.All
  Chat Attachment	Chat.Read.All ChatMessage.Read ChatMember.Read.All User.Read User.Read.All Group.Read.All	TeamMember.Read.All
  Meeting File	Chat.Read.All ChatMessage.Read.All ChatMember.Read.All User.Read User.Read.All Group.Read.All Files.Read.All	TeamMember.Read.All
  Calendar Meeting	Chat.Read.All ChatMessage.Read.All ChatMember.Read.All User.Read User.Read.All Group.Read.All Files.Read.All	TeamMember.Read.All
  Meeting Notes	User.Read User.Read.All Group.Read.All Files.Read.All	TeamMember.Read.All

• Generated Microsoft Teams OAuth 2.0 credentials containing a client id, client secret, username, and password. You need these credentials to authenticate Amazon Q to access Microsoft Teams.

In your AWS account, make sure you have:

• Created an IAM role for your data source and, if using the Amazon Q API, noted the ARN of the IAM role.

• Stored your Microsoft Teams authentication credentials in an AWS Secrets Manager secret and, if using the Amazon Q API, noted the ARN of the secret.

  Note

  If you’re a console user, you can create the IAM role and Secrets Manager secret as part of configuring your Amazon Q application on the console.

For a list of things to consider while configuring your data source, see Data source connector configuration best practices.