Troubleshooting your Amazon Q BusinessMicrosoft Yammer connector
The following table provides information about error codes you may see for the Microsoft Yammer connector and suggested troubleshooting actions.
| Error code | Error message | Suggested resolution |
|---|---|---|
| YMR-5001 | Authentication error. | Provide a valid client id, client secret, username, password. |
| YMR-5002 | Error validating credentials due to invalid username or password. | Provide a valid username and password. |
| YMR-5003 | Error validating credentials due to invalid client id or client secret. | Provide valid client id and client secret. |
| YMR-5004 | Access token is empty or null . | Provide non-empty or non-null access token . |
| YMR-5100 | Null/empty client id. | Provide client id. |
| YMR-5101 | Null/empty client secret. | Provide client secret. |
| YMR-5102 | Null/empty username. | Provide username. |
| YMR-5103 | Null/empty password. | Provide password . |
| YMR-5104 | Null/empty since date. | Provide sinceDate . |
| YMR-5105 | invalid sinceDate format. | since date format should be like YYYY-MM-DDTHH:mm:ss+00:00. |
| YMR-5106 | Empty/null Repository configurations. | Provide Repository configurations. |
| YMR-5107 | Empty/null message entity in repository configuration. | Provide message entity in repository configuration. |
| YMR-5108 | Empty/null Attachment entity in repository configuration. | Provide attachment entity in repository configuration. |
| YMR-5109 | Empty/null message entity field mapping. | Provide message entity field mapping. |
| YMR-5110 | Empty/null attachment entity field mapping. | Provide attachment entity field mapping. |
| YMR-5111 | Empty/null indexFieldName, indexFieldType or dataSourceFieldName in message entity. | Provide value for indexFieldName, indexFieldType and dataSourceFieldName in message entity. |
| YMR-5112 | Empty/null indexFieldName, indexFieldType or dataSourceFieldName in attachment entity. | Provide value for indexFieldName, indexFieldType and dataSourceFieldName in message entity. |
| YMR-5113 | Invalid patterns in the regex. | Provide valid regex patterns. |
| YMR-5114 | Since date should be less than current date. | Provide since date less than current date. |
| YMR-5115 | Only String, Date and Long formats are supported for field mappings. | Provide String, Date and Long formats for field mappings. |
| YMR-5116 | Null/empty Network Domain. | Provide Network Domain. |
| YMR-5117 | Got error while building groups. | Refer to logs for more information. |
| YMR-5118 | Configuration found null during change access token. | Please provide valid configurations. |
| YMR-5119 | Unable to connect to Yammer account. | Refer to logs for more details. |
| YMR-5120 | An error occurred during the test connection. | Refer to logs for more details. |
| YMR-5500 | Bad zip entry. | Provide a valid zip file. |
| YMR-5501 | Invalid URI. | Provide valid URI. |
| YMR-5502 | ContinuableInternalServerError. | Try again later. |
