SupportUser
Description: This policy grants permissions to troubleshoot and resolve issues in an AWS account. This policy also enables the user to contact AWS support to create and manage cases.
SupportUser is an AWS managed policy.
Using this policy
You can attach SupportUser to your users, groups, and roles.
Policy details
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Type: Job function policy
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Creation time: November 10, 2016, 17:21 UTC
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Edited time: August 25, 2023, 18:40 UTC
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ARN:
arn:aws:iam::aws:policy/job-function/SupportUser
Policy version
Policy version: v8 (default)
The policy's default version is the version that defines the permissions for the policy. When a user or role with the policy makes a request to access an AWS resource, AWS checks the default version of the policy to determine whether to allow the request.
JSON policy document
{ "Version" : "2012-10-17", "Statement" : [ { "Action" : [ "support:*", "acm:DescribeCertificate", "acm:GetCertificate", "acm:List*", "acm-pca:DescribeCertificateAuthority", "acm-pca:ListCertificateAuthorities", "apigateway:GET", "autoscaling:Describe*", "aws-marketplace:ViewSubscriptions", "cloudformation:Describe*", "cloudformation:Get*", "cloudformation:List*", "cloudformation:EstimateTemplateCost", "cloudfront:Get*", "cloudfront:List*", "cloudsearch:Describe*", "cloudsearch:List*", "cloudtrail:DescribeTrails", "cloudtrail:GetTrailStatus", "cloudtrail:LookupEvents", "cloudtrail:ListTags", "cloudtrail:ListPublicKeys", "cloudwatch:Describe*", "cloudwatch:Get*", "cloudwatch:List*", "codecommit:BatchGetRepositories", "codecommit:Get*", "codecommit:List*", "codedeploy:Batch*", "codedeploy:Get*", "codedeploy:List*", "codepipeline:AcknowledgeJob", "codepipeline:AcknowledgeThirdPartyJob", "codepipeline:ListActionTypes", "codepipeline:ListPipelines", "codepipeline:PollForJobs", "codepipeline:PollForThirdPartyJobs", "codepipeline:GetPipelineState", "codepipeline:GetPipeline", "cognito-identity:List*", "cognito-identity:LookupDeveloperIdentity", "cognito-identity:Describe*", "cognito-idp:DescribeResourceServer", "cognito-idp:DescribeRiskConfiguration", "cognito-idp:DescribeUserImportJob", "cognito-idp:DescribeUserPool", "cognito-idp:DescribeUserPoolDomain", "cognito-idp:List*", "cognito-sync:Describe*", "cognito-sync:GetBulkPublishDetails", "cognito-sync:GetCognitoEvents", "cognito-sync:GetIdentityPoolConfiguration", "cognito-sync:List*", "config:DescribeConfigurationRecorders", "config:DescribeConfigurationRecorderStatus", "config:DescribeConfigRuleEvaluationStatus", "config:DescribeConfigRules", "config:DescribeDeliveryChannels", "config:DescribeDeliveryChannelStatus", "config:GetResourceConfigHistory", "config:ListDiscoveredResources", "datapipeline:DescribeObjects", "datapipeline:DescribePipelines", "datapipeline:GetPipelineDefinition", "datapipeline:ListPipelines", "datapipeline:QueryObjects", "datapipeline:ReportTaskProgress", "datapipeline:ReportTaskRunnerHeartbeat", "devicefarm:List*", "devicefarm:Get*", "directconnect:Describe*", "discovery:Describe*", "discovery:ListConfigurations", "dms:Describe*", "dms:List*", "ds:DescribeDirectories", "ds:DescribeSnapshots", "ds:GetDirectoryLimits", "ds:GetSnapshotLimits", "ds:ListAuthorizedApplications", "dynamodb:DescribeLimits", "dynamodb:DescribeTable", "dynamodb:ListTables", "ec2:Describe*", "ec2:DescribeHosts", "ec2:describeIdentityIdFormat", "ec2:DescribeIdFormat", "ec2:DescribeInstanceAttribute", "ec2:DescribeNatGateways", "ec2:DescribeReservedInstancesModifications", "ec2:DescribeTags", "ec2:SearchLocalGatewayRoutes", "ecr:GetRepositoryPolicy", "ecr:BatchCheckLayerAvailability", "ecr:DescribeRepositories", "ecr:ListImages", "ecs:Describe*", "ecs:List*", "elasticache:Describe*", "elasticache:List*", "elasticbeanstalk:Check*", "elasticbeanstalk:Describe*", "elasticbeanstalk:List*", "elasticbeanstalk:RequestEnvironmentInfo", "elasticbeanstalk:RetrieveEnvironmentInfo", "elasticbeanstalk:ValidateConfigurationSettings", "elasticfilesystem:Describe*", "elasticloadbalancing:Describe*", "elasticmapreduce:Describe*", "elasticmapreduce:List*", "elastictranscoder:List*", "elastictranscoder:ReadJob", "elasticfilesystem:DescribeFileSystems", "es:Describe*", "es:List*", "es:ESHttpGet", "es:ESHttpHead", "events:DescribeRule", "events:List*", "events:TestEventPattern", "firehose:Describe*", "firehose:List*", "gamelift:List*", "gamelift:Describe*", "glacier:ListVaults", "glacier:DescribeVault", "glacier:DescribeJob", "glacier:Get*", "glacier:List*", "iam:GenerateCredentialReport", "iam:GenerateServiceLastAccessedDetails", "iam:Get*", "iam:List*", "importexport:GetStatus", "importexport:ListJobs", "inspector:Describe*", "inspector:List*", "iot:Describe*", "iot:Get*", "iot:List*", "kinesisanalytics:DescribeApplication", "kinesisanalytics:DiscoverInputSchema", "kinesisanalytics:GetApplicationState", "kinesisanalytics:ListApplications", "kinesis:Describe*", "kinesis:Get*", "kinesis:List*", "kms:Describe*", "kms:Get*", "kms:List*", "lambda:List*", "lambda:Get*", "logs:Describe*", "logs:TestMetricFilter", "machinelearning:Describe*", "machinelearning:Get*", "opsworks:Describe*", "rds:Describe*", "rds:ListTagsForResource", "redshift:Describe*", "route53:Get*", "route53:List*", "route53domains:CheckDomainAvailability", "route53domains:GetDomainDetail", "route53domains:GetOperationDetail", "route53domains:List*", "s3:List*", "sdb:GetAttributes", "sdb:List*", "sdb:Select*", "servicecatalog:SearchProducts", "servicecatalog:DescribeProduct", "servicecatalog:DescribeProductView", "servicecatalog:ListLaunchPaths", "servicecatalog:DescribeProvisioningParameters", "servicecatalog:ListRecordHistory", "servicecatalog:DescribeRecord", "servicecatalog:ScanProvisionedProducts", "ses:Get*", "ses:List*", "sns:Get*", "sns:List*", "sqs:GetQueueAttributes", "sqs:GetQueueUrl", "sqs:ListQueues", "sqs:ReceiveMessage", "ssm:List*", "ssm:Describe*", "storagegateway:Describe*", "storagegateway:List*", "swf:Count*", "swf:Describe*", "swf:Get*", "swf:List*", "waf:Get*", "waf:List*", "workdocs:Describe*", "workmail:Describe*", "workmail:Get*", "workspaces:Describe*" ], "Effect" : "Allow", "Resource" : "*" } ] }
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