Consolidated billing in India
If you sign up for a new account and choose India for your billing address, your user agreement is with Amazon Web Services India Private Limited (AWS India), a local AWS seller in India. AWS India manages your billing, and your invoice total is listed in Indian rupees instead of US dollars, and you are expected to make payments in rupees.
As of November 1, 2024, AWS India accounts can be in an organization with accounts in other seller of records (SORs). Your organization receives invoices based on usage per SORs.
Enabling multi-SOR organizations for AWS India accounts
You must enable the functionality for your AWS India accounts to be in an organization with other SOR accounts.
This functionality is available by default, and you can directly invite accounts from other SORs to join your organization if it meets one of the following criteria:
You signed up for your AWS India account after January 1, 2025.
Your account's SOR changed from AWS Inc. to AWS India.
If your account was created with the AWS India SOR (formerly AISPL) before January 1, 2025, request multi-SOR functionality with Support.
To contact Support
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Sign in and navigate to the Support Center
. If prompted, enter the email address and password for your account. Choose Create case.
On the Create case page, choose Account and billing support and fill in the required fields on the form.
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After you complete the form, under Contact options, choose either Web for an email response, or Phone to request a telephone call from an Support representative. Instant messaging support is not available for billing inquiries.
For any problems that occur while sending or accepting an organization invitation, contact Support with details.
Understanding SOR impact for linked AWS India accounts
The SOR of the AWS India accounts that join your organization might change depending on your management account's SOR:
If your management account is in AWS India, the SOR of all of the linked accounts is retained and doesn't change when they join your organization.
If your management account isn't in AWS India, you can still invite AWS India accounts to join your organization. However, their SORs automatically resolve to AWS Inc.
