Deleting phone numbers - Amazon Chime SDK

Deleting phone numbers


You must unassign phone numbers before you can delete them. Do one of the following:

  • If you use a Voice Connector or Voice Connector group, you unassign the number. For more information, refer to Unassigning Voice Connector phone numbers in this guide.

  • If you use a SIP media application, you delete the SIP rule that contains the number. For more information, refer to Deleting a SIP rule in this guide.

Deleting a number moves it your deletion queue where it's held for 7 days. During that time, you can move the number back to your inventory. After 7 days, the system automatically deletes the number from the holding queue and disassociates it from your account. That returns the number to the Amazon Chime SDK number pool. If you need to reclaim a number after the system deletes it from the holding queue, follow the steps in Provisioning phone numbers, but be aware that the number may not be available.

To delete unassigned phone numbers
  1. Open the Amazon Chime SDK console at

  2. In the navigation pane, under Phone Numbers, choose Phone number management.

  3. On the Inventory tab, choose the number that you want to delete, then choose Delete.

  4. In the Delete phone numbers dialog box, select the check box next to I understand the impact of this action, and choose Delete.

The system holds deleted phone numbers in the Deletion queue for 7 days, then permanently deletes them.