Monitoring call analytics pipelines with Amazon CloudWatch

You can use Amazon CloudWatch to monitor Amazon Chime SDK call analytics pipelines. You can also set alarms that watch for certain thresholds, and send notifications or take actions when those thresholds are met. For more information about CloudWatch, see the Amazon CloudWatch User Guide.

Prerequisites

To use CloudWatch metrics, you must first create a media pipelines service-linked role that grants permissions to publish service metrics to Amazon CloudWatch. For more information about the service-linked role, see Creating a service-linked role for media pipelines, in this guide.

Call analytics metrics

Amazon Chime SDK call analytics publishes the following metrics to the AWS/ChimeSDK namespace for media insights pipelines that you create by using a media insights configuration.

Metric	Description
MediaInsightsPipelineCreated	The media insights pipeline was successfully created. Unit: Count
MediaInsightsPipelineStopped	The media insights pipeline was successfully stopped. Unit: Count
MediaInsightsPipelineFailed	The media insights pipeline failed. Unit: Count
MediaInsightsPipelineDuration	The time between pipeline creation and Stopped/Failed. Unit: Seconds
MediaInsightsPipelineBillingDuration	The billing duration of the media insights pipeline. Unit: Count
RecordingFileSize	The size of the recording file. Unit: Bytes
RecordingDuration	The duration of the recording. Unit: Seconds

CloudWatch dimensions for pipeline metrics

The following table lists the CloudWatch dimensions that you can use to monitor call analytics pipelines.

Dimension	Description
MediaInsightsPipelineConfigurationId	The ID of the media insights pipeline configuration.
MediaInsightsPipelineConfigurationName	The name of the media insights pipeline configuration.