Amazon Chime
Administration Guide

Network Configuration and Bandwidth Requirements

Amazon Chime requires the following hosts, ports, and protocols to support various services. If inbound or outbound traffic is blocked, this might affect the ability to use various services, including audio, video, screen sharing, or chat.

Full Solution

The following hosts, ports, and protocols are recommended when running the full Amazon Chime solution in your environment. These recommendations apply to native clients, the web application, and in-room conference systems.


                Required hosts, ports, and protocols to support full Amazon Chime solution
                    services.

Web Application Only

The following hosts, ports, and protocols are recommended if you use the Amazon Chime web application only in your environment.


                Required hosts, ports, and protocols recommended if you use the web
                    application only in your environment.

H.323 Only

The following ports and protocols are recommended if you use in-room video systems only via H.323 in your environment.


                Required hosts, ports, and protocols recommended if you use in-room video
                    systems only via H.323 in your environment.

SIP Only

The following ports and protocols are recommended if you use in-room video systems only via SIP in your environment.


                Required hosts, ports, and protocols recommended if you use in-room video
                    systems only via SIP in your environment.

Bandwidth Requirements

Amazon Chime has the following bandwidth requirements for media services that it provides:

  • Audio

    • 1:1 call: 54 kbps up and down

    • Large call: no more than 32 kbps extra down for 50 callers

  • Video

    • 1:1 call: 650 kbps up and down

    • HD mode: 1400 kbps up and down

    • 3–4 people: 450 kbps up and (N-1)*400 kbps down

    • 5–16 people: 184 kbps up and (N-1)*134 kbps down

    • Up and down bandwidth adapts lower for network conditions

  • Screen

    • 1.2 mbps up (presenting) and down (viewing) for high quality (adapts as low as 320 kbps for network conditions)

    • Remote control: 800 kbps fixed