Amazon Chime
User Guide

Scheduling Meetings with the Add-In for Outlook

Amazon Chime provides two add-ins for Outlook: the Amazon Chime Add-In for Outlook on Windows and the Amazon Chime Add-In for Outlook. These add-ins offer the same scheduling features, but support different types of users. Microsoft Office 365 subscribers and organizations using on-premises Microsoft Exchange 2013 or later can use the Amazon Chime Add-In for Outlook. Windows users with an on-premises Exchange server running Exchange Server 2010 or earlier and Outlook 2010 users must use the Amazon Chime Add-in for Outlook on Windows.

Windows users who do not have permissions to install the Amazon Chime Add-in for Outlook should opt for the Amazon Chime Add-in for Outlook on Windows. For information about which add-in is right for you and your organization, see Choosing the Right Outlook Add-In.

No matter which add-in you use, the steps to schedule your meeting from Outlook are similar, with the following differences:

  • Amazon Chime Add-In for Outlook on Windows – Opens a new window and prompts you to choose your meeting ID type before populating your event.

  • Amazon Chime Add-In for Outlook – Opens in a side panel within Outlook and prompts you to select your options within a form.

To schedule a meeting from Outlook

  1. Open a meeting date and time, or choose Appointment, New Meeting, and Schedule Amazon Chime Meeting.

  2. (Optional) If you are a delegate, make sure the email of the Amazon Chime user you are scheduling for matches the calendar you select in Outlook.

  3. Select the Meeting ID type.

  4. (Optional) Include international phone numbers by selecting them from the dropdown menu under Invitation additions in the Outlook side panel.

  5. The invite is automatically populated with meet@chime.aws, instructions, meeting link, dial-in info, and meeting ID.

  6. Edit the meeting instructions if necessary, and choose Send.

To add Amazon Chime to an existing meeting on your Outlook Calendar

  1. Open an existing meeting from your Outlook calendar.

  2. Choose Schedule Amazon Chime Meeting.

  3. (Optional) If you are a delegate, make sure the email of the Amazon Chime user you are scheduling for matches the calendar you select in Outlook.

  4. Select the Meeting ID type.

  5. (Optional) Include international phone numbers by selecting them from the dropdown menu under Invitation additions in the Outlook side panel.

  6. The invite is automatically populated with meet@chime.aws, instructions, meeting link, dial-in info, and meeting ID.

  7. Edit the auto-populated instructions as necessary, and choose Save, Send the update to all.

To schedule a meeting using Outlook from the Amazon Chime app on Windows

  1. From the Amazon Chime app, choose Meetings, Schedule a meeting.

  2. Select your meeting options, and choose Next.

  3. For Select your calendar app, choose Microsoft Outlook.

  4. Review the Meeting instruction preview field, which is automatically populated.

  5. Choose Schedule with Outlook.

    Note

    If you haven't installed the Outlook add-in, you receive a prompt to install the Amazon Chime Add-In for Outlook on Windows. Follow the instructions in the prompt. When asked to sign in to Amazon Chime, use the same credentials that you used to sign in to your other Amazon Chime clients. Confirm that the add-in was installed by seeing the Amazon Chime Outlook Add-In at the top of Outlook.

  6. An Outlook invite appears, which includes meeting instructions.

    meet@chime.aws is included, which enables auto-calling and automatically starts the meeting for registered attendees at the scheduled start time.

  7. Enter the date, time, additional attendees, and recurrence (if any).

  8. Send the invite.