Switching from VoIP to dial-in - Amazon Chime

Switching from VoIP to dial-in

When attending Amazon Chime meetings, you can switch from VoIP to dial-in at any time.

If your internet connection is poor, you can switch to dial-in using the Amazon Chime desktop client.

To switch to dial-in using the desktop client

  1. Choose More, Change audio, Switch to dial-in.

  2. Use the dial-in number shown or select an international number.

  3. Enter the Meeting ID followed by the # key when prompted.

The Amazon Chime desktop client also prompts you to switch to dial-in if your internet connection is poor. When prompted, dial the number shown to rejoin the meeting.

If your internet connection is poor, the Amazon Chime web application prompts you to switch to dial-in.

To switch to dial-in using the web application

  1. When Amazon Chime prompts you to do so, choose Switch to dial-in.

  2. (Optional) For Dial-in number, open the dropdown menu next to the country to select a different country for your dial-in number. You can also choose whether to use a toll-free number.

  3. Use the dial-in number shown.

If you know you'll want to dial in manually before your meeting starts, you can choose to do so when joining the meeting. For more information, see Meeting audio options for the Amazon Chime web application.

If you have a slow cellular data connection or poor signal strength, the Amazon Chime mobile app prompts you to switch to dial-in.

To switch to dial-in using the mobile app

  1. When Amazon Chime prompts you to do so, choose Dial In.

  2. (Optional) For Dial-in country, choose the country to open the Select Dial-in menu and select a different country for your dial-in number. You can also choose whether to use a toll-free number.

  3. For Dial-in, choose One-touch dial now.

  4. Choose Call.

If you know you'll want to dial in manually before your meeting starts, you can choose to do so when joining the meeting. For more information, see Joining a meeting using the Amazon Chime mobile app.