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User Guide

First time using the AWS CLI? See the User Guide for help getting started.

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[ aws . ssm ]



Creates a new OpsItem. You must have permission in AWS Identity and Access Management (IAM) to create a new OpsItem. For more information, see Getting started with OpsCenter in the AWS Systems Manager User Guide .

Operations engineers and IT professionals use OpsCenter to view, investigate, and remediate operational issues impacting the performance and health of their AWS resources. For more information, see AWS Systems Manager OpsCenter in the AWS Systems Manager User Guide .

See also: AWS API Documentation

See 'aws help' for descriptions of global parameters.


--description <value>
[--operational-data <value>]
[--notifications <value>]
[--priority <value>]
[--related-ops-items <value>]
--source <value>
--title <value>
[--tags <value>]
[--category <value>]
[--severity <value>]
[--cli-input-json <value>]
[--generate-cli-skeleton <value>]


--description (string)

Information about the OpsItem.

--operational-data (map)

Operational data is custom data that provides useful reference details about the OpsItem. For example, you can specify log files, error strings, license keys, troubleshooting tips, or other relevant data. You enter operational data as key-value pairs. The key has a maximum length of 128 characters. The value has a maximum size of 20 KB.


Operational data keys can't begin with the following: amazon, aws, amzn, ssm, /amazon, /aws, /amzn, /ssm.

You can choose to make the data searchable by other users in the account or you can restrict search access. Searchable data means that all users with access to the OpsItem Overview page (as provided by the DescribeOpsItems API action) can view and search on the specified data. Operational data that is not searchable is only viewable by users who have access to the OpsItem (as provided by the GetOpsItem API action).

Use the /aws/resources key in OperationalData to specify a related resource in the request. Use the /aws/automations key in OperationalData to associate an Automation runbook with the OpsItem. To view AWS CLI example commands that use these keys, see Creating OpsItems manually in the AWS Systems Manager User Guide .

Shorthand Syntax:


JSON Syntax:

{"string": {
      "Value": "string",
      "Type": "SearchableString"|"String"

--notifications (list)

The Amazon Resource Name (ARN) of an SNS topic where notifications are sent when this OpsItem is edited or changed.

Shorthand Syntax:

Arn=string ...

JSON Syntax:

    "Arn": "string"

--priority (integer)

The importance of this OpsItem in relation to other OpsItems in the system.

--related-ops-items (list)

One or more OpsItems that share something in common with the current OpsItems. For example, related OpsItems can include OpsItems with similar error messages, impacted resources, or statuses for the impacted resource.

Shorthand Syntax:

OpsItemId=string ...

JSON Syntax:

    "OpsItemId": "string"

--source (string)

The origin of the OpsItem, such as Amazon EC2 or Systems Manager.


The source name can't contain the following strings: aws, amazon, and amzn.

--title (string)

A short heading that describes the nature of the OpsItem and the impacted resource.

--tags (list)

Optional metadata that you assign to a resource. You can restrict access to OpsItems by using an inline IAM policy that specifies tags. For more information, see Getting started with OpsCenter in the AWS Systems Manager User Guide .

Tags use a key-value pair. For example:



To add tags to an existing OpsItem, use the AddTagsToResource action.

Shorthand Syntax:

Key=string,Value=string ...

JSON Syntax:

    "Key": "string",
    "Value": "string"

--category (string)

Specify a category to assign to an OpsItem.

--severity (string)

Specify a severity to assign to an OpsItem.

--cli-input-json (string) Performs service operation based on the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, the CLI values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally.

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command.

See 'aws help' for descriptions of global parameters.


To create an OpsItems

The following create-ops-item example uses the /aws/resources key in OperationalData to create an OpsItem with an Amazon DynamoDB related resource.

aws ssm create-ops-item \
    --title "EC2 instance disk full" \
    --description "Log clean up may have failed which caused the disk to be full" \
    --priority 2 \
    --source ec2 \
    --operational-data '{"/aws/resources":{"Value":"[{\"arn\": \"arn:aws:dynamodb:us-west-2:12345678:table/OpsItems\"}]","Type":"SearchableString"}}' \
    --notifications Arn="arn:aws:sns:us-west-2:12345678:TestUser"


    "OpsItemId": "oi-1a2b3c4d5e6f"

For more information, see Creating OpsItems in the AWS Systems Manager User Guide.


OpsItemId -> (string)

The ID of the OpsItem.