AgentInfo - Amazon Connect

AgentInfo

Information about the agent who accepted the contact.

Contents

AgentPauseDurationInSeconds

Agent pause duration for a contact in seconds.

Type: Integer

Valid Range: Minimum value of 0.

Required: No

ConnectedToAgentTimestamp

The timestamp when the contact was connected to the agent.

Type: Timestamp

Required: No

Id

The identifier of the agent who accepted the contact.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 256.

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: