DescribeUser - Amazon Connect


Describes the specified user account. You can find the instance ID in the Amazon Connect console (it’s the final part of the ARN). The console does not display the user IDs. Instead, list the users and note the IDs provided in the output.

Request Syntax

GET /users/InstanceId/UserId HTTP/1.1

URI Request Parameters

The request uses the following URI parameters.


The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Length Constraints: Minimum length of 1. Maximum length of 100.

Required: Yes


The identifier of the user account.

Required: Yes

Request Body

The request does not have a request body.

Response Syntax

HTTP/1.1 200 Content-type: application/json { "User": { "Arn": "string", "DirectoryUserId": "string", "HierarchyGroupId": "string", "Id": "string", "IdentityInfo": { "Email": "string", "FirstName": "string", "LastName": "string", "Mobile": "string", "SecondaryEmail": "string" }, "PhoneConfig": { "AfterContactWorkTimeLimit": number, "AutoAccept": boolean, "DeskPhoneNumber": "string", "PhoneType": "string" }, "RoutingProfileId": "string", "SecurityProfileIds": [ "string" ], "Tags": { "string" : "string" }, "Username": "string" } }

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.


Information about the user account and configuration settings.

Type: User object


For information about the errors that are common to all actions, see Common Errors.


Request processing failed because of an error or failure with the service.

HTTP Status Code: 500


One or more of the specified parameters are not valid.

HTTP Status Code: 400


The request is not valid.

HTTP Status Code: 400


The specified resource was not found.

HTTP Status Code: 404


The throttling limit has been exceeded.

HTTP Status Code: 429

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: