Find your Amazon Connect instance ID/ARN

When you open a support ticket, you may be asked to provide your Amazon Connect instance ID (also called the ARN). Use the following steps to find it.

1. Open the Amazon Connect console at https://console.aws.amazon.com/connect/.

2. On the instances page, choose the instance alias. The instance alias is also your instance name, which appears in your Amazon Connect URL. The following image shows the Amazon Connect virtual contact center instances page, with a box around the instance alias.

   

   On the Account overview page, in the Distribution settings section, you can see the full instance ARN.

   

   The information after instance/ is the instance ID.