Evaluation - Amazon Connect

Evaluation

Information about a contact evaluation.

Contents

Answers

A map of question identifiers to answer value.

Type: String to EvaluationAnswerOutput object map

Map Entries: Maximum number of 100 items.

Key Length Constraints: Minimum length of 1. Maximum length of 500.

Required: Yes

CreatedTime

The timestamp for when the evaluation was created.

Type: Timestamp

Required: Yes

EvaluationArn

The Amazon Resource Name (ARN) for the contact evaluation resource.

Type: String

Required: Yes

EvaluationId

A unique identifier for the contact evaluation.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 500.

Required: Yes

LastModifiedTime

The timestamp for when the evaluation was last updated.

Type: Timestamp

Required: Yes

Metadata

Metadata about the contact evaluation.

Type: EvaluationMetadata object

Required: Yes

Notes

A map of question identifiers to note value.

Type: String to EvaluationNote object map

Map Entries: Maximum number of 100 items.

Key Length Constraints: Minimum length of 1. Maximum length of 500.

Required: Yes

Status

The status of the contact evaluation.

Type: String

Valid Values: DRAFT | SUBMITTED

Required: Yes

Scores

A map of item (section or question) identifiers to score value.

Type: String to EvaluationScore object map

Map Entries: Maximum number of 100 items.

Key Length Constraints: Minimum length of 1. Maximum length of 500.

Required: No

Tags

The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

Type: String to string map

Map Entries: Maximum number of 50 items.

Key Length Constraints: Minimum length of 1. Maximum length of 128.

Key Pattern: ^(?!aws:)[a-zA-Z+-=._:/]+$

Value Length Constraints: Maximum length of 256.

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: