EvaluationMetadata - Amazon Connect

EvaluationMetadata

Metadata information about a contact evaluation.

Contents

ContactId

The identifier of the contact in this instance of Amazon Connect.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 256.

Required: Yes

EvaluatorArn

The Amazon Resource Name (ARN) of the user who last updated the evaluation.

Type: String

Required: Yes

ContactAgentId

The identifier of the agent who performed the contact.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 500.

Required: No

Score

The overall score of the contact evaluation.

Type: EvaluationScore object

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: