RealtimeContactAnalysisSegment - Amazon Connect

RealtimeContactAnalysisSegment

An analyzed segment for a real-time analysis session.

Contents

Important

This data type is a UNION, so only one of the following members can be specified when used or returned.

Attachments

The analyzed attachments.

Type: RealTimeContactAnalysisSegmentAttachments object

Required: No

Categories

The matched category rules.

Type: RealTimeContactAnalysisSegmentCategories object

Required: No

Event

Segment type describing a contact event.

Type: RealTimeContactAnalysisSegmentEvent object

Required: No

Issues

Segment type containing a list of detected issues.

Type: RealTimeContactAnalysisSegmentIssues object

Required: No

PostContactSummary

Information about the post-contact summary.

Type: RealTimeContactAnalysisSegmentPostContactSummary object

Required: No

Transcript

The analyzed transcript segment.

Type: RealTimeContactAnalysisSegmentTranscript object

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: