UpdateQueueOutboundCallerConfig - Amazon Connect

UpdateQueueOutboundCallerConfig

This API is in preview release for Amazon Connect and is subject to change.

Updates the outbound caller ID name, number, and outbound whisper flow for a specified queue.

Important

If the number being used in the input is claimed to a traffic distribution group, and you are calling this API using an instance in the AWS Region where the traffic distribution group was created, you can use either a full phone number ARN or UUID value for the OutboundCallerIdNumberId value of the OutboundCallerConfig request body parameter. However, if the number is claimed to a traffic distribution group and you are calling this API using an instance in the alternate AWS Region associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException.

Request Syntax

POST /queues/InstanceId/QueueId/outbound-caller-config HTTP/1.1 Content-type: application/json { "OutboundCallerConfig": { "OutboundCallerIdName": "string", "OutboundCallerIdNumberId": "string", "OutboundFlowId": "string" } }

URI Request Parameters

The request uses the following URI parameters.

InstanceId

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Length Constraints: Minimum length of 1. Maximum length of 100.

Required: Yes

QueueId

The identifier for the queue.

Required: Yes

Request Body

The request accepts the following data in JSON format.

OutboundCallerConfig

The outbound caller ID name, number, and outbound whisper flow.

Type: OutboundCallerConfig object

Required: Yes

Response Syntax

HTTP/1.1 200

Response Elements

If the action is successful, the service sends back an HTTP 200 response with an empty HTTP body.

Errors

For information about the errors that are common to all actions, see Common Errors.

InternalServiceException

Request processing failed because of an error or failure with the service.

HTTP Status Code: 500

InvalidParameterException

One or more of the specified parameters are not valid.

HTTP Status Code: 400

InvalidRequestException

The request is not valid.

HTTP Status Code: 400

ResourceNotFoundException

The specified resource was not found.

HTTP Status Code: 404

ThrottlingException

The throttling limit has been exceeded.

HTTP Status Code: 429

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: