Amazon Connect Flow language - Amazon Connect

Amazon Connect Flow language

This section describes the Amazon Connect Flow language and how to use it. The Flow language is a JSON-based representation of a series of flow actions, and the criteria for moving between them.

We've provided you with the Flow language so you can:

  • Efficiently update contact flows that you're migrating from one instance to another.

  • Write contact flows rather than drag blocks onto the contact flow designer.