Get administrative support for Amazon Connect

If you are an administrator and need to contact support for Amazon Connect, choose one of the following options:

• If you have an AWS Support account, go to Support Center and submit a ticket.

• Otherwise, open the AWS Management Console and choose Amazon Connect, Support, Create case.

It's helpful to provide the following information:

• Your contact center instance ID/ARN. To find your instance ARN, see Find your Amazon Connect instance ID/ARN.

• Your region.

• A detailed description of the issue.