Set up applications for task creation - Amazon Connect

Set up applications for task creation

You can set up applications for task creation in just a few steps, no coding required. Amazon Connect uses Amazon EventBridge to pull data from your external application.

Tip

If your organization is using custom IAM policies to manage access to the Amazon Connect console, make sure users have the appropriate permissions to set up applications for task creation. For a list of required permissions, see Tasks page.

If your instance was created before October 2018, for information about how to configure your service-linked roles (SLR), see Set up instances created before October 2018 to use service-linked roles.