Save and publish views to use in a step-by-step guide in Amazon Connect - Amazon Connect

Save and publish views to use in a step-by-step guide in Amazon Connect

View resources have versioning support. Versioning enables you to audit and even re-use the previous iterations of a view you have created and/or used in step-by-step guides.

  1. Enter a name for your view, if you haven't already done so. You can't save a view until it is assigned a name.

    The box to enter the name for your view.

  2. After you change your view, choose Save to update the resource.

  3. When you are ready for a view to be used in a step-by-step guide flow, choose Publish. The view will now appear in the Show view block for you to use it in a flow

Only view versions that have been published appear in the Show view block for use in a flow.