What do I do next?

Now that you have AWS Cost Management set up, you're ready to use the features available to you. The rest of this guide helps you navigate your journey using the console.

Using the Billing and Cost Management API

Use the AWS Billing and Cost Management API Reference to programmatically use some AWS Cost Management features.

Learn more

You can find more information about AWS Cost Management features including presentations, virtual workshops, and blog posts on the Cloud Financial Management with AWS page.

You can find virtual workshops by choosing the Services drop-down and selecting your feature.

Getting help

There are several resources that you can use if you want to learn more about or need help with any of the AWS Cost Management features.

AWS Knowledge Center

All AWS account owners have access to account and billing support free of charge. You can find answers to your questions quickly by visiting the AWS Knowledge Center.

To find your question or request

1. Open AWS Knowledge Center.

2. Choose Billing Management.

3. Scan the list of topics to locate a question that is similar to yours.

Contacting Support

Contacting Support is the fastest and most direct method for communicating with an AWS associate about your questions. Support doesn't publish a direct phone number for reaching a support representative. You can use the following process to have an associate reach out to you by email or phone instead.

Only personalized technical support requires a support plan. For more information, visit Support.

To open an Support case where you specify Regarding: Account and Billing Support, you must either be signed into AWS as the root account owner, or have IAM permissions to open a support case. For more information, see Accessing Support in the Support User Guide.

If you closed your AWS account, you can still sign in to Support and view past bills.

To contact Support

1. Sign in and navigate to the Support Center.

2. Choose Create case.

3. On the Create case page, choose Account and billing and fill in the required fields on the form.

4. After you complete the form, under Contact options, choose either Web for an email response or Phone to request a telephone call from an Support representative. Instant messaging support isn't available for billing inquiries.

To contact Support when you can't sign in to AWS

1. Recover your password or submit a form at AWS account support.

2. Choose an inquiry type in the Request information section.

3. Fill out the How can we help you? section.

4. Choose Submit.