Getting started with AWS Support

AWS Support offers a range of plans that provide access to tools and expertise that support the success and operational health of your AWS solutions. All support plans provide 24/7 access to customer service, AWS documentation, technical papers, and support forums. For technical support and more resources to plan, deploy, and improve your AWS environment, you can choose a support plan for your AWS use case.

Notes

• To create a support case in the AWS Management Console, see Creating a support case.

• For more information about the different AWS Support plans, see Compare AWS Support plans and Changing AWS Support Plans.

• Support plans offer different response times for your support cases. See Choosing a severity and Response times.

Topics

• Creating support cases and case management
• Creating a service quota increase
• Updating, resolving, and reopening your case
• Troubleshooting
• Using AWS Support with an AWS SDK