Connecting to a NICE DCV session using the macOS client - NICE DCV

Connecting to a NICE DCV session using the macOS client

To connect to a session using the macOS client

  1. Launch the macOS client.

    If you get an error stating that the application can't be opened because it's from an unidentified developer, see the Safely open apps on your Mac webpage.

  2. Choose Connections Settings, configure your proxy settings as follows, and then choose Apply.

    • To avoid connecting through a proxy, choose Connect directly.

    • To connect to the NICE DCV server using your preconfigured operating system proxy settings, choose Use system proxy.

    • To connect to the NICE DCV server through a specific HTTP proxy server, choose Get through web proxy (HTTP). Specify the IP address or hostname of the proxy server as well as the communication port. If the HTTP proxy server requires authentication, select the Proxy server requiring password check box and enter your sign-in credentials.

    • To connect to the NICE DCV server through a specific HTTPS proxy server, choose Get through web proxy (HTTPS). Specify the IP address or hostname of the proxy server as well as the communication port. If the web proxy server requires authentication, select the Proxy server requiring password check box and enter your sign-in credentials.

    • To select the transport protocol to use for data transport, choose the Protocol tab. By default, the client uses the QUIC protocol (based on UDP) for data transport if it's available. If it isn't available, the client uses the WebSocket protocol (based on TCP). This option is always available.

      QUIC is available only if the following conditions are met. First, the NICE DCV server is configured to support it. Second, your network configuration supports UDP communication between the NICE DCV client and the NICE DCV server. Additionally, it's only supported for direct client-server communication where there are no intermediate proxies, gateways, or load balancers.

      You can force the client to use a data transport protocol by explicitly selecting it. To verify which protocol is in use, check the Streaming Modes dialog. Additionally, if the QUIC protocol is in use, "QUIC" appears in the titlebar.

      For more information, see Enable the QUIC UDP transport protocol in the NICE DCV Administrator Guide.

  3. Specify the session details in the following format:

    server_hostname_or_IP:port#session_id

    In the following example, the command connects to a session that's named my-session. This session is hosted on a NICE DCV server with the host name my-dcv-server.com. It's connected over port 8443.

    my-dcv-server.com:8443#my-session

  4. Choose Connect.

  5. Enter your sign-in credentials and choose Login.

    Note

    By default, the connection is terminated after three unsuccessful login attempts. To try again, restart the connection.

  6. If you're prompted to verify the server's certificate, confirm the certificate's fingerprint with your NICE DCV administrator. If the fingerprint is valid, choose Trust & Connect.