Authentication Error Messages - AWS Elemental Conductor Live 3

This is version 3.17 of the AWS Elemental Conductor Live 3 documentation. This is the latest version. For prior versions, see the Previous Versions section of AWS Elemental Conductor Live 3 Documentation.

Authentication Error Messages

The following errors describe why authentication requests can fail.

Error Message Reason

X-Auth-Login is required.

The request headers are missing “X-Auth-Login” or the values are malformed.

X-Auth-Key is required.

The request headers are missing “X-Auth-Key” or the values are malformed.

X-Auth-Expires is required.

The request headers are missing “X-Auth-Expires” or the values are malformed.

X-Auth-Login is invalid.

Invalid user or the user exists but the role is invalid.

X-Auth-Key is invalid.

The key is not valid.

To troubleshoot:

  • Double-check the token generation.

  • Ensure UTC Time is used.

  • Verify the endpoint URL.

  • Verify the api-key.

X-Auth-Expires is invalid.

The “expires” value did not pass validation.

To troubleshoot:

  • Ensure UTC Time is used.

  • Confirm that the server and client time is in sync with an NTP server.

  • Increase the delta value (default is 30ms) on the client when issuing the request.