Amazon Pinpoint - AWS GovCloud (US)

Amazon Pinpoint

This service is currently available in AWS GovCloud (US-West) only.

Amazon Pinpoint is an AWS service that you can use to engage with your customers across multiple messaging channels. You can use Amazon Pinpoint to send push notifications, emails, SMS text messages, and voice messages.

How Amazon Pinpoint Differs for AWS GovCloud (US)

  • You can't use the SendMessages operation in the Amazon Pinpoint API to send voice messages.

  • The Machine learning modules section isn't available in the Amazon Pinpoint console.

  • The project overview page in the Amazon Pinpoint console doesn't include the Application analytics chart.

  • The following differences apply to the Analytics section of the Amazon Pinpoint console:

    • The Events, Funnels, and Demographics pages aren't available.

    • The Analytics overview page doesn't include the following charts: Daily active endpoints, Monthly active endpoints, New endpoints, 7-day retention rate , or Active targetable endpoints. Additionally, the Campaigns chart doesn't include the Opt-out rate metric.

    • The Usage page doesn't include a Filters section. Additionally, the User metrics section and the Sessions per endpoint, Sessions per user, and Average users month-to-date charts aren't included.

    • The Revenue page doesn't include a Filters section. Additionally, the Revenue per endpoint, Units sold per endpoint, and Purchases per endpoint charts aren't included.

    • The Campaigns page doesn't include the Active targetable endpoints chart. Additionally, the Campaigns chart doesn't include an Opt-out rate metric.

  • The following differences apply to the Segments section of the Amazon Pinpoint console:

    • When you create a dynamic segment, the Segment estimate section doesn't include the numbers of Eligible endpoints or Total endpoints.

    • When you create a dynamic segment, the Filter by user option isn't available. Additionally, you can't filter the segment based on endpoint attributes. However, you can filter by endpoint activity (for example, you can filter the segment to only include endpoints that were active in the last 30 days).

    • When you choose a segment from the Segments page, the Segment details section doesn't include the numbers of Eligible endpoints or Total endpoints.

  • The following differences apply to the Campaigns section of the Amazon Pinpoint console:

    • When you create a campaign, the Choose a segment page doesn't include the numbers of Eligible endpoints or Total endpoints.

    • When you create a campaign, you can't configure the campaign to be sent when an event occurs.

    • When you choose a campaign from the Campaign page, the Segment details section doesn't include the numbers of Eligible endpoints or Total endpoints.

  • The following differences apply to the Journeys section of the Amazon Pinpoint console:

    • When you create a journey, the Total endpoints in segment section doesn't display the number of endpoints in the segment that you selected.

    • When you create a journey, you can only configure the Journey entryactivity to add participants who are in a specific segment. You can't configure the Journey entryactivity to add participants when they perform an activity (also known as an event).

    • When you review the metrics for a Journey entry activity, the number of endpoints in the Next entry group section is not included.

  • The following differences apply to the Templates section of the Amazon Pinpoint console:

    • When you create a template, you can't include endpoint or user attributes.

    • You can't create templates that include recommendations provided by Amazon Personalize.

Documentation for Amazon Pinpoint

Amazon Pinpoint documentation.

ITAR Boundary

AWS GovCloud (US) has an ITAR boundary, which defines where customers are allowed to store ITAR-controlled data for this service in AWS GovCloud (US) Regions. To maintain ITAR compliance, you must place ITAR-controlled data on the applicable part of the ITAR boundary. If you do not have any ITAR-controlled data in AWS GovCloud (US) Regions, this section does not apply to you. The following information identifies the ITAR boundary for this service:

ITAR-Regulated Data Permitted

ITAR-Regulated Data Not Permitted

  • All data entered, stored and processed in Amazon Pinpoint database tables can contain ITAR-regulated data.

  • Amazon Pinpoint metadata is not permitted to contain ITAR-regulated data. This metadata includes all the configuration data that you enter when creating and maintaining your Amazon Pinpoint tables, such as table names, hash attribute names, and range attribute names.

  • Do not enter ITAR-regulated data in the following fields:

    • Keyspace names

    • Table names

    • Column names

    • Resource tags

If you are processing ITAR-regulated data with this service, use the SSL (HTTPS) endpoint to maintain ITAR compliance. For a list of endpoints, see Service Endpoints.