Getting started with your AWS Health Dashboard – Your account health - AWS Health

Getting started with your AWS Health Dashboard – Your account health

You can use your AWS Health Dashboard to learn about AWS Health events. These events can affect your AWS services or AWS account. After you sign in to your account, the AWS Health Dashboard shows information in the following ways:

  • Your account events – This page shows events that are specific to your account. You can view open, recent, and scheduled changes. You can also view notifications and an event log that shows all events from the past 90 days.

  • Your organization events – This page shows events that are specific to your organization in AWS Organizations. You can view open, recent, and scheduled changes for your organization. You can also view notifications, as well as an event log that shows all organization events from the past 90 days.

Note

If you don't have an AWS account, you can use the AWS Health Dashboard – Service health to learn about general service availability.

If you have an account, we recommend that you sign in to your AWS Health Dashboard to get deeper insights into events and upcoming changes that might affect your services and resources.

Viewing your account events in the AWS Health Dashboard

You can sign in to your account to get personalized events and recommendations.

To view account events in your AWS Health Dashboard

  1. Open your AWS Health Dashboard at https://health.aws.amazon.com/health/home.

  2. In the navigation pane, for Your account health, you can choose the following options:

    1. Open and recent issues – View recently opened and closed events.

    2. Scheduled changes – View upcoming events that might affect your services and resources.

    3. Other notifications – View all other notifications and ongoing events from the past seven days that might affect your account.

    4. Event log – View all events from the past 90 days.

Open and recent issues

Use the Open and recent issues tab to view all ongoing events from the past seven days that might affect your account.

When you choose an event from the dashboard, the Details pane appears with information about the event and a list of affected resources. For more information, see Event details.

You can filter the events that appear in any tab by choosing options from the filter list. For example, you can narrow the results by Availability Zone, Region, event end time or last update time, AWS service, and so on.

To see all the events, rather than the recent ones that appear in the dashboard, choose the Event log tab.

Note

Currently, you can’t delete notifications for events that appear in your AWS Health Dashboard. After an AWS service resolves an event, the notification is removed from your dashboard view.

Example : Operational issue event for Amazon Elastic Compute Cloud (Amazon EC2)

The following image shows an event for launch failures and connectivity issues for Amazon EC2 instances.


                        Screenshot of your account events in the AWS Health
                            console.

Scheduled changes

Use the Scheduled changes tab to view upcoming events that might affect your account. These events can include scheduled maintenance activities for services.

Other notifications

Use the Notifications tab to view all other notifications and ongoing events from the past seven days that might affect your account. This can include events, such as certificate rotations, billing notifications, and security vulnerabilities.

Event log

Use the Event log tab to view all AWS Health events. The log table includes additional columns so that you can filter by Status and Start time.

When you choose an event in the Event log table, the Details pane appears with information about the event and the list of affected resources. For more information, see Event details.

You can choose the following filter options to narrow your results:

  • Availability Zone

  • End time

  • Event

  • Event ARN

  • Event category

  • Last update time

  • Region

  • Resource ID / ARN

  • Service

  • Start time

  • Status

Example : Event log

The following image shows recent events for the US East (N. Virginia) and US East (Ohio) Regions.


                        Screenshot of the event log tab in the AWS Health console.

Event details

When you choose an event, two tabs appear about the event. The Details tab shows the following information:

  • Service

  • Status

  • Region / Availability Zone

  • Whether or not the event is account specific

  • Start and end time

  • Category

  • Number of affected resources

  • Description and a timeline of updates about the event

The Affected resources tab shows the following information about any AWS resources that are affected by the event:

  • The resource ID (for example, an Amazon EBS volume ID such as vol-a1b2c34f) or Amazon Resource Name (ARN), if available or relevant

You can filter the items that appear in the resources. You can narrow your results by resource ID or ARN.

Example : AWS Health event for AWS Lambda

The following screenshot shows an example event for Lambda.


                    Screenshot of the details pane for an event in the AWS Health
                        console.

Events types

There are two types of AWS Health events:

  • Public events are service events that aren't specific to an account. For example, if there is an issue with Amazon EC2 in an AWS Region, AWS Health provides information about the event, even if you don't use services or resources in that Region.

  • Account-specific events are specific to your account or an account in your organization. For example, if there's an issue with an Amazon EC2 instance in a Region that you use, AWS Health provides information about the event and the list of affected Amazon EC2 instances.

You can use the following options to identify if an event is public or account-specific:

  • In the AWS Health Dashboard, choose the Affected resources tab for an event. Events with resources are specific to your account. Events without resources are public and are not specific to your account. For more information, see Getting started with your AWS Health Dashboard – Your account health.

  • Use the AWS Health API to return the eventScopeCode parameter. Events can have the PUBLIC, ACCOUNT_SPECIFIC, or NONE value. For more information, see the DescribeEventDetails operation in the AWS Health API Reference.

Time zone settings

You can view the events in the AWS Health Dashboard in your local time zone or in UTC. If you change the time zone in your AWS Health Dashboard, all timestamps in the dashboard and public events update to the time zone that you specify.

To update your time zone settings

  1. Open your AWS Health Dashboard at https://health.aws.amazon.com/health/home.

  2. At the bottom of the page, choose Cookie preferences.

  3. Select Allowed for Functional cookies. Then choose Save preferences.

  4. In the navigation pane of your AWS Health Dashboard, choose Time zone settings.

  5. Select a time zone for your AWS Health Dashboard sessions. Then choose Save changes.

Your organization health

AWS Health integrates with AWS Organizations so that you can view events for all accounts that are part of your organization. This provides you a centralized view for events that appear in your organization. You can use these events to monitor for changes in your resources, services, and applications.

For more information, see Aggregating AWS Health events across accounts with organizational view.


                Screenshot of the Enable organizational view page in the AWS Health
                    console.

Configure Amazon EventBridge

Use EventBridge to detect and react to changes for AWS Health events. You can monitor specific AWS Health events that occur in your account, and then set up rules so that AWS Health notifies you, or you take action, when events change.

Use EventBridge with AWS Health

  1. Open your AWS Health Dashboard at https://health.aws.amazon.com/health/home.

  2. To navigate to the EventBridge console to create a rule, do one of the following:

    • From the navigation pane, under Health Integrations, choose Amazon EventBridge.

    • Under Configure EventBridge, choose Go to EventBridge.

  3. Follow this procedure to create rules and monitor for events. See Monitoring AWS Health events with Amazon EventBridge.

AWS Health Aware

You can get started with the AWS Health API by using AWS Health Aware – a low-cost application that you can use to sends health events to Slack, JIRA, ServiceNow and more. No-charge live webinars available now.

Alerts for AWS Health events

Your AWS Health Dashboard has a bell icon in the console navigation bar with an alert menu. This feature displays the number of recent AWS Health events that appear on the dashboard in each category. This bell icon appears on several AWS consoles, such as those for Amazon EC2, Amazon Relational Database Service (Amazon RDS), AWS Identity and Access Management (IAM), and AWS Trusted Advisor.

Choose the bell icon to see if recent events affect your account. You can then choose an event to navigate to your AWS Health Dashboard for more information.

Example : Open events

The following image shows open and notification events for an account.


                    Screenshot of the notification bell icon in the AWS Health
                        console.