Request Syntax URI Request Parameters Request Body Response Syntax Response Elements Errors See Also

UpdateCrossRegionRouting

Updates the cross-region routing configuration for an Amazon Connect Global Resiliency instance enabled for global routing. When invoked with IsolatedAll set to true, this operation disables cross-region routing, meaning contacts originating in one Region will no longer be routed to agents in another Region.

Note

This operation is available only for Amazon Connect Global Resiliency instances enabled for global routing. Reporting and contact search continue to operate globally after you use this operation.

Request Syntax


PUT /cross-region-routing/InstanceId HTTP/1.1
Content-type: application/json

{
   "IsolatedAll": boolean
}

URI Request Parameters

The request uses the following URI parameters.

InstanceId

The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Length Constraints: Minimum length of 1. Maximum length of 250.

Pattern: ^(arn:([a-zA-Z0-9-]+):connect:[a-z]+-[a-z-]+-[0-9]+:[0-9]+:instance/)?[a-zA-Z0-9_-]+$

Required: Yes

Request Body

The request accepts the following data in JSON format.

IsolatedAll

Set to true to disable cross-region routing for all Regions associated with this instance. Set to false to re-enable cross-region routing.

Type: Boolean

Required: Yes

Response Syntax


HTTP/1.1 200

Response Elements

If the action is successful, the service sends back an HTTP 200 response with an empty HTTP body.

Errors

For information about the errors that are common to all actions, see Common Error Types.

AccessDeniedException

You do not have sufficient permissions to perform this action.

HTTP Status Code: 403

InternalServiceException

Request processing failed because of an error or failure with the service.

Message: The message.

HTTP Status Code: 500

InvalidRequestException

The request is not valid.

Message: The message about the request.
Reason: Reason why the request was invalid.

HTTP Status Code: 400

ResourceConflictException

A resource already has that name.

HTTP Status Code: 409

ResourceNotFoundException

The specified resource was not found.

Message: The message about the resource.

HTTP Status Code: 404

ThrottlingException

The throttling limit has been exceeded.

HTTP Status Code: 429