Contact actions in the Amazon Connect Flow language
Contact actions are attempted only for flows that run in context of a contact. They generally result in contact data being manipulated in some way.
Contents
- CompleteOutboundCall
- CreateCase
- CreateTask
- CreateWisdomSession
- DequeueContactAndTransferToQueue
- EndFlowModuleExecution
- GetCase
- InvokeFlowModule
- TagContact
- TransferContactToAgent
- TransferContactToQueue
- UnTagContact
- UpdateCase
- UpdateContactAttributes
- UpdateContactCallbackNumber
- UpdateContactData
- UpdateContactEventHooks
- UpdateContactMediaStreamingBehavior
- UpdateContactRecordingBehavior
- ResumeContact
- UpdateContactRoutingBehavior
- UpdateContactTargetQueue
- UpdateContactTextToSpeechVoice
- UpdatePreviousContactParticipantState
