Admin controls and guardrails in Amazon Q Business - Amazon Q Business

Admin controls and guardrails in Amazon Q Business

With Amazon Q Business, you can customize your application environment to your organizational needs. Amazon Q Business offers application environment guardrails or chat controls that you can configure to control the end user chat experience.

Using the guardrails feature, you can define global controls and topic-level controls for your application environment like the following:

  • Control whether end users can upload files in chat to generate responses from uploaded files.

  • Control whether chat responses will be personalized to end users based on information (address and job related information) associated with them in your IAM Identity Center instance.

  • Specify whether all Amazon Q Business chat responses will be generated using only enterprise data or whether your application environment can also use its underlying large language model (LLM) to generate responses when it can’t find answers in your enterprise data.

  • Control how Amazon Q Business responds to specific topics in chat.

  • Customize which users and groups Amazon Q Business topic-level controls apply to.