Managing user subscriptions
To update or delete user subscriptions added to an application environment, you can only use
the AWS Management Console. The following
tabs provide procedures for updating and deleting user subscriptions using the
AWS Management Console.
Updating user subscriptions
You can change the subscription tier by selecting the name of the user or
group and then selecting Change subscription to update the
subscription tier.
- Console
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To update user subscriptions
-
Sign in to the AWS Management Console and open the Amazon Q Business console.
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In Applications, select the name of
the application environment that your uploaded files belong to.
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From your applications page, select Manage
access and subscriptions page, and then
choose the User or
Group you want to update.
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Then, from the Change subscription
dropdown select Update subscription
tier.
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In the Confirm subscription change
dialog box that opens, from the New
subscription dropdown select Q
Business Lite or Q Business
Pro.
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Then, select Confirm. You will see
the subscription status notification change next to the user
you've added the subscription to.
-
Then, select Done to confirm your
changes.
Deleting user subscriptions
When you unsubscribe and remove a user or group, it unsubscribes them from the
application environment and removes them from the user list.
- Console
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To unsubscribe a user or group from an
Amazon Q Business application environment
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From your Amazon Q Business application home page,
navigate to the Groups and users
section.
-
From the Groups and users section,
select Manage access and
subscriptions.
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On the Manage access and
subscriptions page, choose
Users or
Groups section depending on your
use case, and then select the user or group you want to
unsubscribe.
You can select multiple user and groups to
unsubscribe.
-
Then, from the Change subscription
dropdown select Unsubscribe and
remove.
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In the Unsubscribe and remove dialog
box that opens, select Confirm.
This step cancels subscriptions for the selected users and
groups and also removes them from your Amazon Q Business application environment.
To stop subscription charges for a user, ensure you
have unsubscribed that user from all Amazon Q Business application environments and Amazon QuickSight
instances. For instructions on how to unsubscribe a user
from Amazon QuickSight, see Unsubscribing from Amazon QuickSight Q in the Amazon QuickSight User
Guide.
To stop charges for an Amazon Q Business index,
you must delete either your Amazon Q Business
index or delete your Amazon Q Business application environment. If you use
the console, deleting your application environment is the only way
to delete an index associated with it.