AWS Tools for Windows PowerShell
Command Reference

AWS services or capabilities described in AWS Documentation may vary by region/location. Click Getting Started with Amazon AWS to see specific differences applicable to the China (Beijing) Region.

Synopsis

Calls the AWS Support CreateCase API operation.

Syntax

New-ASACase
-Subject <String>
-ServiceCode <String>
-SeverityCode <String>
-CategoryCode <String>
-CommunicationBody <String>
-AttachmentSetId <String>
-CcEmailAddress <String[]>
-IssueType <String>
-Language <String>
-Select <String>
-Force <SwitchParameter>
-ClientConfig <AmazonAWSSupportConfig>

Description

Creates a case in the Amazon Web Services Support Center. This operation is similar to how you create a case in the Amazon Web Services Support Center Create Case page. The Amazon Web Services Support API doesn't support requesting service limit increases. You can submit a service limit increase in the following ways: A successful CreateCase request returns an Amazon Web Services Support case number. You can use the DescribeCases operation and specify the case number to get existing Amazon Web Services Support cases. After you create a case, use the AddCommunicationToCase operation to add additional communication or attachments to an existing case. The caseId is separate from the displayId that appears in the Amazon Web Services Support Center. Use the DescribeCases operation to get the displayId.
  • You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.
  • If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Parameters

-AttachmentSetId <String>
The ID of a set of one or more attachments for the case. Create the set by using the AddAttachmentsToSet operation.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
-CategoryCode <String>
The category of problem for the support case. You also use the DescribeServices operation to get the category code for a service. Each Amazon Web Services service defines its own set of category codes.
Required?False
Position?4
Accept pipeline input?True (ByPropertyName)
-CcEmailAddress <String[]>
A list of email addresses that Amazon Web Services Support copies on case correspondence. Amazon Web Services Support identifies the account that creates the case when you specify your Amazon Web Services credentials in an HTTP POST method or use the Amazon Web Services SDKs. Starting with version 4 of the SDK this property will default to null. If no data for this property is returned from the service the property will also be null. This was changed to improve performance and allow the SDK and caller to distinguish between a property not set or a property being empty to clear out a value. To retain the previous SDK behavior set the AWSConfigs.InitializeCollections static property to true.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesCcEmailAddresses
-ClientConfig <AmazonAWSSupportConfig>
Amazon.PowerShell.Cmdlets.ASA.AmazonAWSSupportClientCmdlet.ClientConfig
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
-CommunicationBody <String>
The communication body text that describes the issue. This text appears in the Description field on the Amazon Web Services Support Center Create Case page.
Required?True
Position?5
Accept pipeline input?True (ByPropertyName)
-Force <SwitchParameter>
This parameter overrides confirmation prompts to force the cmdlet to continue its operation. This parameter should always be used with caution.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
-IssueType <String>
The type of issue for the case. You can specify customer-service or technical. If you don't specify a value, the default is technical.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
-Language <String>
The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports Chinese (“zh”), English ("en"), Japanese ("ja") and Korean (“ko”). You must specify the ISO 639-1 code for the language parameter if you want support in that language.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
-Select <String>
Use the -Select parameter to control the cmdlet output. The default value is 'CaseId'. Specifying -Select '*' will result in the cmdlet returning the whole service response (Amazon.AWSSupport.Model.CreateCaseResponse). Specifying the name of a property of type Amazon.AWSSupport.Model.CreateCaseResponse will result in that property being returned. Specifying -Select '^ParameterName' will result in the cmdlet returning the selected cmdlet parameter value.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
-ServiceCode <String>
The code for the Amazon Web Services service. You can use the DescribeServices operation to get the possible serviceCode values.
Required?False
Position?2
Accept pipeline input?True (ByPropertyName)
-SeverityCode <String>
A value that indicates the urgency of the case. This value determines the response time according to your service level agreement with Amazon Web Services Support. You can use the DescribeSeverityLevels operation to get the possible values for severityCode. For more information, see SeverityLevel and Choosing a Severity in the Amazon Web Services Support User Guide.The availability of severity levels depends on the support plan for the Amazon Web Services account.
Required?False
Position?3
Accept pipeline input?True (ByPropertyName)
-Subject <String>
The title of the support case. The title appears in the Subject field on the Amazon Web Services Support Center Create Case page.
Required?True
Position?1
Accept pipeline input?True (ByValue, ByPropertyName)

Common Credential and Region Parameters

-AccessKey <String>
The AWS access key for the user account. This can be a temporary access key if the corresponding session token is supplied to the -SessionToken parameter.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesAK
-Credential <AWSCredentials>
An AWSCredentials object instance containing access and secret key information, and optionally a token for session-based credentials.
Required?False
Position?Named
Accept pipeline input?True (ByValue, ByPropertyName)
-EndpointUrl <String>
The endpoint to make the call against.Note: This parameter is primarily for internal AWS use and is not required/should not be specified for normal usage. The cmdlets normally determine which endpoint to call based on the region specified to the -Region parameter or set as default in the shell (via Set-DefaultAWSRegion). Only specify this parameter if you must direct the call to a specific custom endpoint.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
-NetworkCredential <PSCredential>
Used with SAML-based authentication when ProfileName references a SAML role profile. Contains the network credentials to be supplied during authentication with the configured identity provider's endpoint. This parameter is not required if the user's default network identity can or should be used during authentication.
Required?False
Position?Named
Accept pipeline input?True (ByValue, ByPropertyName)
-ProfileLocation <String>
Used to specify the name and location of the ini-format credential file (shared with the AWS CLI and other AWS SDKs)If this optional parameter is omitted this cmdlet will search the encrypted credential file used by the AWS SDK for .NET and AWS Toolkit for Visual Studio first. If the profile is not found then the cmdlet will search in the ini-format credential file at the default location: (user's home directory)\.aws\credentials.If this parameter is specified then this cmdlet will only search the ini-format credential file at the location given.As the current folder can vary in a shell or during script execution it is advised that you use specify a fully qualified path instead of a relative path.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesAWSProfilesLocation, ProfilesLocation
-ProfileName <String>
The user-defined name of an AWS credentials or SAML-based role profile containing credential information. The profile is expected to be found in the secure credential file shared with the AWS SDK for .NET and AWS Toolkit for Visual Studio. You can also specify the name of a profile stored in the .ini-format credential file used with the AWS CLI and other AWS SDKs.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesStoredCredentials, AWSProfileName
-Region <Object>
The system name of an AWS region or an AWSRegion instance. This governs the endpoint that will be used when calling service operations. Note that the AWS resources referenced in a call are usually region-specific.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesRegionToCall
-SecretKey <String>
The AWS secret key for the user account. This can be a temporary secret key if the corresponding session token is supplied to the -SessionToken parameter.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesSK, SecretAccessKey
-SessionToken <String>
The session token if the access and secret keys are temporary session-based credentials.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesST

Outputs

System.String or Amazon.AWSSupport.Model.CreateCaseResponse
This cmdlet returns a System.String object. The service call response (type Amazon.AWSSupport.Model.CreateCaseResponse) can be returned by specifying '-Select *'.

Examples

Example 1

New-ASACase -ServiceCode "amazon-cloudfront" -CategoryCode "APIs" -SeverityCode "low" -Subject "subject text" -CommunicationBody "description of the case" -CcEmailAddress @("email1@domain.com", "email2@domain.com") -IssueType "technical"
Creates a new case in the AWS Support Center. Values for the -ServiceCode and -CategoryCode parameters can be obtained using the Get-ASAService cmdlet. The value for the -SeverityCode parameter can be obtained using the Get-ASASeverityLevel cmdlet. The -IssueType parameter value can be either "customer-service" or "technical". If successful the AWS Support case number is output.
      By default the case will be handled in English, to use Japanese add the -Language "ja" parameter.
      The -ServiceCode, -CategoryCode, -Subject and -CommunicationBody parameters are mandatory.
Developer Guide
Service API Reference
AWS Tools for PowerShell User Guide

Supported Version

AWS Tools for PowerShell: 2.x.y.z