AWS Prescriptive Guidance
Operations Integration Guide

AIOps

When you migrate your workloads to AWS, you can choose from many AWS services to monitor your infrastructure. Events and alarms in Amazon CloudWatch and rules in AWS Config, for example, can provide valuable insights. You can get even more insights by applying machine learning techniques to this data. Artificial intelligence operations (AIOps) is the process of using machine learning techniques to solve operational problems. The goal of AIOps is to reduce human intervention in the IT operations processes.

By using advanced machine learning techniques, you can reduce operational incidents and increase service quality. AIOps can help you:

  • Increase service quality (for example, by grouping related incidents based on time and language or by predicting Knowledge Base articles to solve an incident).

  • Predict incidents before they happen.

  • Classify new incidents and insights.