AWS Prescriptive Guidance
Operations Integration Guide

Tools Integration

Most enterprise customers use IT service management (ITSM) tools to automate their on-premises operations. They need the same tools when they move to the cloud. The alternative—relearning operations without their ITSM tools—is costly and would delay migration. The following table shows the common integration patterns between ITSM tools and AWS.

              AWS Landing Zone integration with ITSM