Canceling Your Amazon QuickSight Subscription and Closing the Account - Amazon QuickSight

Canceling Your Amazon QuickSight Subscription and Closing the Account

If you want to close your Amazon QuickSight account, you can unsubscribe from the service.

Before you can unsubscribe from QuickSight, make sure of the following:

  • You're signed in using the IAM account or AWS root account that was used to create your Amazon QuickSight account.

  • You're a QuickSight administrator and have an Admin role in QuickSight.

  • You're a root IAM admin user who originally subscribed to QuickSight, or have quicksight:Unsubscribe and ds:UnauthorizeApplication permissions. If you don't have these permissions, the unsubscribe operation won't work. Contact your account administrator for help acquiring these permissions.

  • You deleted any secondary namespaces that you created under your account.

    To find any existing namespaces under your account, call the ListNamespaces API operation. To do this, you must have the quicksight:ListNamespaces permission. For more information, see ListNamespaces in the Amazon QuickSight API Reference.

    To delete the namespaces, call the DeleteNamespace API operation. To do this, you must have the quicksight:DeleteNamespace permission. For more information, see DeleteNamespace in the Amazon QuickSight API Reference.

    Note

    You can't delete default namespaces. They are deleted automatically when you unsubscribe.

    For more information about QuickSight namespaces, see Supporting Multitenancy with Isolated Namespaces.

Use the following procedure to unsubscribe from Amazon QuickSight.

To unsubscribe from Amazon QuickSight

  1. Choose your user name on the application bar, and then choose Manage QuickSight.

  2. Choose Account settings.

  3. Choose Unsubscribe.

  4. (For Amazon QuickSight Enterprise edition accounts only) On the AWS sign-in page, enter your AWS or IAM credentials.

  5. Note

    This step applies only to early adopters of Amazon QuickSight. If your Amazon QuickSight account was created after the preview period, you don't see these options.

    (Optional) If you prefer to use the AWS Management Console to manually delete the Simple AD directory or VPC that Amazon QuickSight used for user management, clear Delete Simple AD directory or Delete VPC.

    However, we recommend leaving these options selected (checked) so that these resources are automatically removed.

  6. Choose Unsubscribe.

Note

You can delete your Amazon QuickSight account even when you can't access Amazon QuickSight to unsubscribe. do this, sign in to AWS and use the following link to open the unsubscribe screen: https://us-east-1.quicksight.aws.amazon.com/sn/console/unsubscribe. This approach works no matter which AWS Regions you use. It deletes all data, analyses, Amazon QuickSight users, and Amazon QuickSight administrators. If you have difficulties, contact AWS Support.

Unsubscribing deletes all users, data, and assets (for example, data sets, data sources, queries, dashboards, analyses, settings, and so on). You can't undo this action. However, after your account is unsubscribed, you can create a new Amazon QuickSight account using any edition and user authorization method.

Closing your Amazon QuickSight account, also called unsubscribing, doesn't close your AWS account. If you also want to close the associated AWS account, see Closing an AWS Account.