AWS Billing and Cost Management
User Guide (Version 2.0)

Closing an Account

If you no longer need an AWS account (whether a member in an organization or not) and want to ensure that no one can accrue charges for it, you can close the account.

Before closing your account, back up any applications and data that you want to retain. All resources and data that were stored in the account will be lost and cannot be recovered. For more information, see the KB article "How do I close my Amazon Web Services account?".

The account is not actually deleted, but it can no longer be used for any AWS activity other than signing in as the root user to view past bills or to contact AWS Customer Support. For more information, see Contacting Customer Support About Your Bill.


Closing an account doesn't remove it from an organization. A closed member account in an organization still counts towards your limit of accounts in the organization. You can remove an account from an organization to avoid it counting against the limit. For more information, see Removing a Member Account from Your Organization .

You can close an account only with the Billing and Cost Management console using the following procedure:

Recommended: Before closing your account, back up any applications and data that you want to retain. AWS can't recover or restore your account resources and data after your account is closed.

  1. Sign in as the root user of the account that you want to close, using the email address and password that are associated with the account. If you sign in as an IAM user or role, you can't close an account.


    By default, member accounts that you create with Organizations do not have a password associated with the account's root user. To sign in, you must request a password for the root user. For more information, see Accessing and Administering the Member Accounts in Your Organization .

  2. Open the Billing and Cost Management console at

  3. On the navigation bar in the upper-right corner, choose your account name (or alias), and then choose My Account.

  4. On the Account Settings page, scroll to the end of the page to the Close Account section. Read and ensure that you understand the text next to the check box.

  5. Select the check box to confirm your understanding of the terms, and then choose Close Account.

  6. In the confirmation box, choose Close Account.

After you close an AWS account, you can no longer use it to access AWS services or resources. You can only view the account's past bills and access AWS Customer Support.