Troubleshooting - Amazon SageMaker


If you are having trouble with Serverless Inference, refer to the following troubleshooting tips.

Container issues

If the container you use for a serverless endpoint is the same one you used on an instance-based endpoint, your container may not have permissions to write files. This can happen for the following reasons:

  • Your serverless endpoint fails to create or update due to a ping health check failure.

  • The Amazon CloudWatch logs for the endpoint show that the container is failing to write to some file or directory due to a permissions error.

To fix this issue, you can try to add read, write, and execute permissions for other on the file or directory and then rebuild the container. You can perform the following steps to complete this process:

  1. In the Dockerfile you used to build your container, add the following command: RUN chmod o+rwX <file or directory name>

  2. Rebuild the container.

  3. Upload the new container image to Amazon ECR.

  4. Try to create or update the serverless endpoint again.